Warwick student email account
Your Warwick email address is the only email address that the University will use to contact you during your period of study at Warwick. If you will be unable to check your University email account regularly, you should set up a forwarding rule so that all email received by your University account is forwarded to an account you will be checking. If you chose to forward email to another address you should ensure spam filters will not prevent email from getting through. If you need help to do this, please contact the IT Services Helpdesk on helpdesk@warwick.ac.uk
Please note: Students are expected to check their Warwick email account regularly as this is the primary means for the University central administration to relay important information you. We will use this to notify you of such things as the opening/closing of re-enrolment, important events, information relating to fees and bursaries etc. We cannot accept liability for information you have not received because you have not checked your account.
Top Tips for managing access to your Live@Edu student email account
View your Warwick emails via your personalised Warwick home page
Set up your Start.Warwick personalised home page for quick easy access to your Warwick emails via your Live@Edu student email account.
Set up your personal preferences
Helpdesk publish a range of leaflets
to guide you through from basic to advanced features of your Live@Edu student email account including forwarding your Warwick student emails to another existing email account.
FAQs
What is my e-mail address? Once you have registered with IT Services, and your account has been activated, you will have an e-mail address which is usually in the format of either: initials.surname@warwick.ac.uk or firstname.surname@warwick.ac.uk. Check your e-mail address.
How do I change my password? Read about how to change your password and then change your password yourself. Please remember to set up your challenge response questions.
Does it matter which Web browser I use?
Live@edu is based on Exchange 2010, which looks and works the same on all major browsers such as Internet Explorer, Firefox and Safari. However, Chrome does not always work correctly, and in particular you may not be able to click the Send button on new messages if you are using it. Further information on how to do this can be found online at the Microsoft Live@edu support site.
How much storage space do I get?
Your mailbox, including contacts, deleted items etc. can be up to 10GB in size.
Can I use my email, calendar etc. from my handheld device?
Yes, mobile phone access is fully supported via the Activesync system; any phone which supports Activesync (Nokia, Windows Mobile, Apple iPhone, Palm Pre) can have email, calendar, contacts, etc. synchronised between the phone and the desktop. Further information on how to do this can be found online at the Microsoft Live@edu support site.
Can I use another email client to read my email?
Yes, Live@edu supports both POP3 and IMAP access, further information on how to do this can be found online at the Microsoft Live@edu support site.
I have another question - who do I contact?
If you have any other questions, please contact the IT Services Helpdesk on 024 765 73737 or email helpdesk at warwick dot ac dot uk
