This programme provides you with the skills to successfully manage patient flow and demand. It will also enable you to improve both efficiency and the patient and staff experience, helping redesign processes and systems to achieve Trust objectives and organisational strategies in a sustainable manner

• This course is for clinicians and managers who are involved in service redesign and reconfiguration including directorate managers, clinical directors and executive directors from all types of healthcare organisations
• The NHS is currently expressing great interest for learning in service improvement. This module examines the various approaches and tools used within the context of clinical systems improvement.
• Are you developing a career in service improvement? Learn more about identifying opportunities for the improvement and redesign of patient pathways for improved healthcare

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