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WMG People

 

Title

Principal Teaching Fellow

Contact

WMG
University of Warwick
Coventry
CV4 7AL
T:   024 7652 4304
E:   G.Knowles@warwick.ac.uk
W:   WMG Education

Research Interests

Quality Management; Business Transformation; Process Improvement; Lean Six Sigma; Six Sigma; Leadership; Organizational Learning; Design Processes and Customer-Centred design

Biography

Graeme joined WMG in 1991 with a range of industrial experience in Quality Management, Quality Improvement and Quality Engineering Roles with SKF Bearings, Massey Ferguson and GKN. His experience included quality improvement within the supply chain; implementation of Statistical Process Control; process and product improvement and customer-focused design initiatives.

Since joining WMG, Graeme has designed, delivered and managed a wide range of modules in the quality field both in the UK and internationally. He has delivered modules at a range of levels; post-experience diploma, undergraduate and MSc. He has also played a key role in developing and delivering an innovative MSc in Managing Business Excellence.

Industrial engagement whilst with WMG has involved working on a range of quality and design process initiatives with organizations including: Land Rover, Rolls Royce, Barclays Wealth, Cosworth Engines (MAHLE), Mars Confectionary (Masterfoods) and Boeing.

Current Roles

Graeme presently runs two undergraduate modules on Quality Systems and Quality Techniques; he is module tutor for MSc modules Process Improvement Using Six Sigma in the UK and Quality Management and Techniques in Thailand and contributes to a number of other modules at both undergraduate and MSc level. He also supervises both undergraduate and MSc projects.

Graeme is Stream Leader for MSc in International Technology Management and a member of the Academic Quality Group which is responsible for aspects of curriculum management, programme quality and academic integrity of WMG's teaching provision at the departmental level.

Publications

Graeme has published e-text books in two of his key areas of interest:
Quality Management: downloadable free at http://bookboon.com/en/quality-management-ebook
Six Sigma: downloadable at http://bookboon.com/en/six-sigma-ebook
He has also published a number of journal and conference papers and is on the editorial board of The TQM Journal and a reviewer for several other journals.

Research Projects

View Current Projects        View All Projects