WBS Solutions provides technology and systems support and development for all students and staff at WBS.

WBSWBS Solutions

Glossary of IT terms in use at WBS

A
B
C D
E
F
G H I
J
K
L
M
N
O
P
Q
R
S T
U
V
W
X
Y
Z

A

Alumni website
Part of the public website aimed at Alumni of WBS. Available at http://www.wbs.ac.uk/alumni .
Athens
The nationwide access system for a online library resources.  Usually not necessary when accessing Electronic Resources from on-campus but required when accessing from home. Instructions on how to access externally can be found at http://help.wbs.ac.uk/kb/internet/working_online/athens

C

C drive
Part of your computer’s hard disk reserved for program files. Do not store any work here as it may be deleted.
Celcat
Timetable management software in use at WBS. Managed by Academic Services.

D

D drive
Part of your local computer’s hard disk where you may store your work.  You are responsible for backing up any work stored here.  Any other user logging into your computer will see any files stored here. See where should I store my files?
Desktop
Is the background of your computer. Do not store any work here.  It will slow down the login process and is likely to become corrupt.

G

GroupWise
The email and colloboration suite used by Staff within WBS.

H

H Drive
Network location where your settings are stored. You should avoid storing lots of files here. See where should I store my files?

I

I drive (J drive)
Many departments have a shared drive so that files are available to all members of a group.  Typically this is the I drive although for some groups it may be named J drive. See where should I store my files?
ISSU

Information Systems Support Unit (the former name of WBS Solutions).

IT Services

The IT Department for the University of Warwick. Although in WBS most IT resources are provided by WBS Solutions (see below) some campus-wide resources are provided by IT Services (e.g. the network and Athens). Visit the IT Services website at http://www2.warwick.ac.uk/services/its/ .

Intranet
Is an online selection of resources, for staff although parts are visible to students. To access go to http://my.wbs.ac.uk, log in and select Intranet.

M

MIS (Management Information System)
The main database system of WBS that stores data on staff and students.
mail.wbs
The student email for most students who started after August 2008. Accessed via http://mail.wbs.ac.uk
my.wbs
An online learning environment that forms the main way for academics to communicate with students. To access my.wbs go to http://my.wbs.ac.uk .

S

S drive
Your private network storage area for current work files. Limited to 2GB. Centrally backed up, accessible on WBS computers or via http://files.wbs.ac.uk. See where should I store my files?

T

TAP (Teaching Allocation Plan)
A management tool used within the teaching groups to organise and allocate teaching loads.

W

WBS Applications
The window that opens each time you log into a WBS machine and through which you can open or install programs by clicking on the relevant icon.
WBS Solutions

The IT Department within Warwick Business School. WBS Solutions manage computers, printers and networked resources in WBS.

Webmail
Access to the staff email system via an Internet Browser.  Go to http://webmail.wbs.ac.uk There is also a backup server in case the main Webmail server fails. To access this go to http://webmail2.wbs.ac.uk.
www.wbs website
The main public-facing website of WBS. Maintained by the Marketing and Communications group. Available at http://www.wbs.ac.uk .
Page contact: WBS Helpdesk Last revised: Sat 30 Apr 2011
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