WBS Solutions

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Endnote toolbar not visible or working in Word

Scenario

You are using a WBS computer. You have installed Endnote but when you start Word the Endnote toolbar is not visible.

Procedure

  • Start Word and click Tools > Options (you may need to wait a few seconds for the menu to drop down fully)


  • Select the ‘File Locations’ tab


  • Click the ‘Startup’ option to select it and then click modify


  • Click the drop down control
  • Ensure the location is \settings\Application Data\Microsoft\Word\Startup

    Amend the setting if it is not already set to this and then click OK twice

  • Close and restart Word
  • If you still cannot see the Endnote toolbar or use Endnote correctly then double click the ‘Endnote 9’ icon in WBS Applications


  • Select the location of your Endnote files when the program starts up
  • Close and restart Word
  • If you still cannot see the Endnote toolbar or use Endnote correctly then click the View menu in Word and select Toolbars > Endnote 9
  • If you still cannot see the Endnote toolbar or use Endnote correctly then please contact the Helpdesk ( help@wbs.ac.uk) letting us know your username and contact details.
Page contact: WBS Helpdesk Last revised: Mon 5 Jun 2006
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