Estates Services
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The Maintenance and Services sections of the Estates Office are directly responsible for all aspects of maintenance on the University's 200 hectare estate. This comprises more than 150 academic, administrative and social buildings together with the external fabric of all residences. In addition to the routine and statutory work, the sections also rectify in excess of 20,000 minor repair dockets each year. On-call staff are available 24 hours a day, seven days a week.
If you experience any maintenance faults in the University's non-residential buildings (such as flickering lights, heating, faulty air-conditioning, blocked drains, broken furniture, leaking roofs), then please let the 'Help Desk' have the details. In addition, the Maintenance and Services sections are also responsible for carrying out other minor works required within the University, for example fitting new shelves & space alteration, installing new electrical outlets or light fittings. Emergency and Urgent Maintenance Requests Phone the Estates Maintenance Helpdesk on 22567 This service should only be used for priority 1 and 2 incidents - those that are likely to endanger life, cause serious disruption to buildings or damage to property, or incidents causing considerable inconvenience to building users. If the call is made out of normal office hours, voicemail will record the message. For urgent problems which cannot wait until the next working morning to be actioned, CONTACT SECURITY (in the main gatehouse) ON 22083.Security will then contact the on-call staff to deal with the problem. For All Other Maintenance Requests Please contact the Estates Maintenance helpdesk vie email helpdesk@estate.warwick.ac.uk, or via or the interactive web site. |
See also:Energy and Utilities Management Estates Maintenance HelpdeskFor Emergencies: Phone 22567 For Non Emergencies: Email helpdesk@estate.warwick.ac.uk Or contact us via our Online Maintenance Web Site |
