The University has two Post rooms located on the Westwood Campus under the Management of the Estates Office with dedicated staff.

The Main Post room (CV4 7AL) deals with all Post for University departments and staff.

The Student Post room (CV4 7ES) (SPR) deals with all Post/Courier items for student who are resident on the University Campus, but not students who are resident off -Campus.

Main Post Room Opening Hours

Post Room opening hours are from 08:15 - 16:15 Monday to Thursday, and 08:15 - 15:15 on Friday

The Main Post Room at Westwood, CV4 7AL, does not open on Saturday, Sunday, or Bank Holidays.

The postroom staff at the Westwood Postroom handle all of the University's Domestic and International post. In addition all of the internal mail is handled and sent to the departments. The sortation process commences every day at 08:00, and the mail is all delivered by 15:00 each day, except Friday which is one hour earlier. The last collection from Lodges is as the same time as the last delivery. Collection from departments will be some time before that, please see your Lodge Porter for specifice details. ALL COURIER ITEMS must be with the Lodge Porter BEFORE the last collection time, otherwise YOU will have to take it to University House reception. We can not guarantee porters being available to make late collections.

Student Post Room Opening Hours

The Student Post Room opening hours are from 10:30 - 18:00 Monday to Friday, and 10:45 - 18:00 on Saturday. It is closed on Sundays and Bank Holidays.

More details can be found on their own page.

Courier Rates

To find out the courier rates for sending out your items, please click on the link in the menu bar to the left of this page for the relevant company.

Postal delivery time from the Royal Mail

Postal delivery time from the Royal Mail to the University Post room at Westwood CV4 7AL is at 8:00. Sortation of the mail takes approximately 2 hours.

Post Rates from 4 April 2011

A PFD file of the Royal Mail's prices can be downloaded here.

As you will see from the list, there is the potential to make substantial savings by using A5 envelopes instead of A4 - 15p per letter. (One department recently used envelopes that were LARGER than A4, for 3 pieces of paper, because this classified them as "packets", it cost them an extra 84p per item!)

Sending Cash/Valuables in Post

Staff are advised that under no circumstances are they to place any items of cash or valuables in the post systems.

Sameday Courier Items

If you have an item which needs to be delivered on the same day it is posted, DO NOT put it in the internal system. You need to contact City Sprint and give them your account number. They will need the sender's name, room and telephone numbers, the same details for the recipient, your stamp number, and the delivery deadline.

Royal Mail Special Delivery

Royal Mail Special Delivery will guaranteed your mail for either 1:00 pm, or 9:00 am next working day. A maximum weight of 2 kilos applies to the 9:00 am service. Please write on the envelope in the top left corner, either "RMSD" or "RMSD - 9:00 am"

There is also a Saturday Delivery option, for mail sent on Fridays, this is charged at £2.00 extra per item. Please write on the envelope "RMSD - Saturday Delivery".

Send the item with your normal post, but keep it separate from the rest of your mail, not in any bundles so it can be easily seen.

If you regularly send many items using either "RMSD" or "Recorded Delivery", please ring the postroom; we can send you a roll of labels and a record book, so that you may keep a handy record of your shipments.

The service is a lot cheaper than using courier services, and the reliability of this service should outperform all other courier services.

Compensation options up to £2,500 for loss or damage are available; in addition there is optional consequential loss compensation available.

For information about this service please contact the postroom and speak to either Andi or Brendan.

International Mail

We can send international letters and parcels from University Departments at a fraction of the normal cost, due to our bulk-buying power!Please note that ALL AIRMAIL needs to have your departmental stamp number on the front, of the envelope. NOT JUST THE FIRST ENVELOPE.

Warwick HRI (Wellesbourne) and Clinical Sciences, Walsgrave

These are internal post destinations. We deliver to HRI and to Walsgrave every day. The van leaves Westwood at 10:00 am. Please put envelopes in the internal mail, we will keep them together until the next delivery. Please note that only mail for Clinical Sciences is internal, NOT the rest of the hospital, which should be fully addressed for Royal Mail to deliver.

'Banding Post'

In order to make the above process run smoothly please bundle with elastic bands into first class, second class, Special Delivery, internal, and International Mail. Please do not mix, this assists the postroom staff. Any international items which are mixed with UK mail, may be franked at UK rates, and therefore returned or delayed, and also surcharged.

Commonly asked question.

We are asked on a daily basis 'Do you keep post in the postroom?'
Answer 'No'

All post both internal from departments and that delivered by the Royal Mail to the postroom is processed on the same day and delivered that day.

We handle in excess of 2 tons of post every day, we quite simply do not possess the capacity to store.

However, we occasionally recieve items without a full address, simply a name. In this case we will look on the University's e-mail database and re-direct to the department indicated. If there is no record of the person, the item will be "returned to sender".

Outside bodies

If you encounter any problems with postal deliveries we will make every effort to help.

Please contact either Andï or Brendan.

How to Find a Package You Are Waiting For!

If you have a Royal Mail tracking number, try our Tracking page, the shortcut from a computer on the campus network is go/tracking, or from outside the University, http://go.warwick.ac.uk/tracking.

Other useful contact are listed in the right-hand column.

Contact Details

Main Post Room,
The University of Warwick,
Coventry, CV4 7AL, UK

Tel: 024 765 22780
Fax: 024 765 74022

CLICK HERE for more contact details. You will need to login.