To deliver our priorities, we embrace the University’s core values in everything we do:

• We possess Entrepreneurial Flair and the Ambition and Drive to make things happen. We must be Flexible and willing to respond to new challenges and come up with new Innovative ways of working, which satisfy our partners, whilst maintaining compliance and always looking for value for money and the best return on investment.
• We aim to provide a Service which exceeds expectations. To do this, we try to put ourselves in our partners’ shoes by Engaging with them and embedding ourselves within their businesses in order to understand and pre-empt their needs and develop our services accordingly.
• We are at the heart of the University Community. We work across the University, sharing our knowledge, insight, experience and expertise to create a flow of people and ideas that adds value to the business of our partners and the University as a whole.
• Although we work closely with our partners, we retain our Independence. We have the courage and Confidence to express our views even when these may not popular. We will always be Honest, speak our minds, Challenge the unacceptable and ask the important questions which ensure that our business partners and the University prosper.
• We provide Excellence and Efficiency in everything we do. We only recruit, and develop, the most talented enterprising and intellectually curious people who strive to deliver the highest possible quality and maintain ethical standards in order to inspire confidence in our services.