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Feedback Form

Internal Audit is continuously looking at ways of improving the quality of service that we provide. Please could you complete this questionnaire to help us ensure that the service we provide is of the highest possible standard.
How would you rate the following aspects of the audit? (5 = Very good, 4 = Good, 3 = Satisfactory, 2 = Just adequate, 1 = Poor)
5 4 3 2 1  
1. The extent of notice given to arrange the audit  
2. The level of consultation on the scope and objectives of the audit  
3. The auditor’s understanding of your systems and operational issues  
5 4 3 2 1  
4. Efficient execution of the audit with minimum disruption  
5. The level of consultation during the audit  
6. The audit was carried out professionally and objectively  
5 4 3 2 1  
7. The draft report and/or exit interview addressed the key issues and was soundly based  
8. Your opportunity to comment on the findings made  
9. The final report in terms of its clarity and conciseness  
10. The prompt issue of the final report  
11. The recommendations in the final report will improve control and/or performance  
5 4 3 2 1  
12. The audit was constructive and added value overall  
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The data collected on this form will be used by the Internal Audit Team to improve services and feedback ratings will be sent in aggregated form to the University's external auditors.
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