Lost passports and visas
I have lost my passport what do I do?
There is no need to report a lost passport to the Police in the UK or the Home Office. They will be unable to give you a crime reference number or log details of this. You simply need to contact your country's Embassy to obtain a new passport.
What do I do if I have lost my passport overseas and my UK visa was stamped in my passport?
If you had an Entry Clearance or Residence Permit sticker (vignette) in your passport for the UK, you will need to apply for a new Tier 4 visa overseas and pay the full application fee. Firstly you will need to obtain a new passport or travel document. To do so, you should contact your country's embassy and follow their procedures. To make your visa application, you should use the online application form as if you were making a new Tier 4 visa application. Please see the following link to the Tier 4 application form. There is a section at the end of the application form where you should explain how and where you lost/had your documents stolen. Please provide as much information as you can. You will need to submit any supporting evidence you have which gives details of the loss or theft of your visa, including a Police report. You will not be required to submit a new CAS or prove your maintenance evidence unless it is specifically requested. You should insert your old CAS number in the CAS section of the form.
I am overseas and have lost my BRP - what do I do?
If you apply for a Tier 4 student visa in the UK, the visa will be issued in the form of a Biometric Residence Permit (BRP). You should ensure you carry this BRP with you as it confirms your immigration permission to be in the UK.
Below are the answers to some frequently asked questions relating to the BRP:
What do I do if I lose my BRP or have it stolen whilst I am overseas?
You need to report the loss of your BRP immediately by emailing BRPLost@homeoffice.gsi.gov.uk so that the Home Office can cancel your permit. The email must include the following information:
- Full name
- Date of birth
- Passport number
- BRP Reference number
- Case reference number
- Contact details
- Details of when, where and how the BRP was lost or stolen
You will also need to report the loss of your BRP to the police and obtain a police report and crime reference number.
How do I re-enter the UK without my BRP?
In order to re-enter the UK, you must apply for a replacement BRP Visa from overseas then once you are in the UK you must apply for a replacement BRP. This Single Entry Visa is only valid for one month and grants the you a single entry to the UK. It does not confer any other conditions from your leave to remain.
To make this application from overseas, you must complete the Tier 4 online application form (unless you hold a Cuban or North Korean Passport. In which case you should contact the nearest embassy to enquire about the replacement BRP process). The fee for this service is currently £72.00. You can access the form here. You should select the following options:
Reason for visit: Other
Visa type: Others
Visa Sub type: Replacement Biometric Residence Permit
The following message should pop up: This visa is intended for applicants who no longer have their Biometric Residence Permit. It will allow a single journey to the UK to enable you to apply for a new permit. Before completing this application you must have notified us by emailing: BRPLost@homeoffice.gsi.gov.uk. Further information can be found at: www.ukba.homeoffice.gsi.gov.uk/visas-immigration/while-in-uk/do-i-need-brp/responsibilities
Complete all areas of the form, and ensure to put as much information as you can in the final section of the form titled ' Additional information'. You should include your police report and details of how you lost/had your BRP stolen from you. You will need to pay online for your application and make an appointment to present your documents and have your biometric data taken. You will receive a vignette (sticker) inside your passport giving you permission to return to the UK to make a further application for a replacement BRP card upon your return to the UK. You should submit your replacement BRP application within the validity of your temporary visa. When you return to the UK, please do get in touch with immigration services so that we can help you with the next stage of the process.
How do I apply for a replacement BRP when I am back in the UK?
You should make an appointment to see an adviser who will assist you to complete the BRP(RC) form as soon as you are back to the UK. Failure to apply for a replacement BRP within 3 months of reporting the loss could result in a financial penalty of up to £1000 or curtailment of leave to remain. You will need to provide some documents as proof of your address, for example, tenancy agreement, utility bill, NHS registration card, bank statement or student status letter. Try to obtain these documents before you attend your appointment. You will also need to bring a postal order of £40 (made payable to 'Home Office'). The processing time for a BRP (RC) application is about 8 weeks.
From 2 February 2015 it is possible to use a Premium service for the replacement BRP application. The service is only available through the University immigration service so do ask for further advice in your appointment.
Can I travel whilst I am waiting for my new BRP?
You are strongly advised not to travel until you have received your BRP. If you need to travel urgently you are advised to seek advice from the Immigration Service.
What if I haven't received my BRP back within 10 working days of receipt of the decision letter?
You are advised to telephone the Home Office Contact Centre so that the delay can be investigated. The telephone number is 0300 123 2412.
I am in the UK and have lost my BRP - what do I do?
You must report the loss or theft to the Home Office as soon as possible by emailing BRPlost@homeoffice.gsi.gov.uk. You need to include the following details:
- Full name
- Date of Birth
- Passport number
- BRP reference number
- Case reference number
- Contact details
- Details of when, where and how your BRP was lost or stolen
Your identity card will then be cancelled and you must apply for a new one within three month of reporting the loss or theft. Failure to do so will result in a fine or having your immigration permission curtailed. You must apply for a new card using the BRP(RC) form and pay the appropriate fee. You should make an appointment to see an adviser who will assist you to complete the BRP(RC) form. You will need to provide some documents as proof of your address, for example, tenancy agreement, utility bill, NHS registration card, bank statement or student status letter. Try to obtain these documents before you attend your appointment. You will also need to bring a postal order of £40 (made payable to 'Home Office'). The processing time for a BRP (RC) application is about 8 weeks. From 2 February 2015 it is possible to use a Premium service for the replacement BRP application. The service is only available through the University immigration service so do ask for further advice in your appointment.
If you have also lost your passport and have not received a new passport within the three month deadline, you should still apply for a new BRP but enclose a covering letter explaining why you have not enclosed your passport and include when you expect to receive your new passport.
I have a new passport - how do I transfer my visa to the new passport?
If you are in the UK and your UK visa is a stamp in your passport, rather than a BRP (Biometric Residence Permit), you need to apply to the UK Border Agency using the TOC application form and will need to pay the appropriate fee. You will also be required to provide your biometric data and your visa will be issued in the form of a Biometric Residence Permit (BRP).
If you are currently overseas, you can apply at an entry clearance post abroad to have your conditions transferred. Entry Clearance Officers may encourage you to provide your biometric data but there is no obligation to do so. Your leave will be transferred to the new passport in the form of a vignette, not a BRP. There will be no need to provide a CAS to accompany the application.
The Entry Clearance Officer may ask for supporting documentation to establish that the applicant's circumstances have not changed. The UK Council for International Student Affairs asked an Entry Clearance Manager what information may be requested. They have confirmed that they should not require evidence of maintenance because this would have been satisfied when the applicant original applied, but this would be assessed on a case by case basis. The Home Office would need to undertake checks on your studies and would expect to see evidence of continuing studies, usually in the form of a letter from the establishment you are attending. Documents should be originals.