New global ransomware outbreak – Your data is at risk. Take action to protect your devices now!
A new ransomware outbreak, similar to the attack that crippled the NHS last month, is currently targeting organisations around the world. Your data – and data on other computers and devices you have permissions on - is at risk. Please read the following advice and take urgent action if required.
What is ransomware and how might this one infect my computer?
Ransomware is a type of malicious software that locks access to your data and asks for a ransom to be paid. This ransomware, believed to be Petya/Petwrap is known to exploit devices that are missing patches from the March/April 2017 Microsoft Security Updates. These updates were made available for ALL versions of Windows Operating Systems and If you have a device without those patches installed, it is vulnerable to this ransomware.
How can I protect against the risk?
It is pertinent to be careful of suspicious emails at this current time. Do NOT click on links or open attachments from emails or any messaging applications unless you are sure of the authenticity.
Managed ITS Windows devices should already have the relevant patches installed. You can check whether you’re up to date and find out what to do it you’re not on the Windows update page.
What do I do if I’m infected?
If your device restarts for no reason or a ransom message appears you should power down immediately as we believe the encryption process only begins after the machine restarts, then contact the IT Service helpdesk on 024 765 73737 or email on email@example.com.
Additional technical information can be found here: http://www2.warwick.ac.uk/services/its/servicessupport/itss/alerts