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News, planned work, incidents & projects

University wireless networks unavailable: 7am, Tuesday 7 March

All University wireless networks (including hotspot-secure, resnet-secure, eduroam and Warwick Guest) will be unavailable between 7am and 7:15am on Tuesday 7 March while we carry out some maintenance work. We’ve scheduled this work well outside of normal working hours to minimise disruption.

Thu 02 March 2017, 12:17 | Tags: Network

SiteBuilder maintenance morning of 28 February 2017

SiteBuilder will be in maintenance mode (read-only) on Tuesday 28 February 2017 from 10 am until approximately 12 noon. During this time it won't be possible to:

  • Submit forms or view form submissions (including those that take payments)
  • Submit, edit or delete bookings on resource booking pages
  • Edit pages, page properties or permissions
  • Add, edit or remove posts in discussion forums
  • View web traffic statistics

After the maintenance period, you'll see that SiteBuilder's edit section has an updated look and feel, as described in our previous post.

If you expect this to cause you any problems, please contact webteam at warwick dot ac dot uk or telephone 74000.

Fri 17 February 2017, 10:57 | Tags: Web publishing

Email infrastructure updates: will they affect you?

Do you manage any systems that interact with Warwick’s mail relays? If so, this message is of direct relevance to you – please read it and get touch if you need to. If not, you don’t need to worry about this.

Fri 10 February 2017, 08:58 | Tags: Email

Update your Kaspersky anti-virus licence

All University Kaspersky anti-virus site licences will expire on Friday 3 March 2017 and need to be updated before then to keep your computer safe.

Tue 07 February 2017, 13:58 | Tags: Security Software

IT at Warwick: New issue

The latest issue of our online magazine, IT at Warwick, is now available to read. This issue covers our new search system, recent additions to our self-service catalogue, information about the Student Personalised Information programme and more.

Tue 31 January 2017, 10:30 | Tags: AV Email New initiatives Security Help Desk Strategy

Exceed software to be removed from Managed Desktops and site licence cancelled

What is Exceed?

Exceed is PC X-server software that allows access to X- Window applications running on both Unix and Linux systems. It is currently available from the IT Services Managed Windows 7 Desktop and also as a download from ITS for unmanaged machines. The site licence will be cancelled on the 31 January 2017.

Mon 23 January 2017, 08:19 | Tags: Software

Changes to Warwick Search

Based on user research we've conducted with staff and students in 2016, we're changing the way we display results in Warwick Search. We hope that this will improve performance, and increase the quality and relevance of search results. We will continue to refine Search in early 2017.

You may notice:

  • when you're signed in and use Search, you'll see some personalised quick links
  • when searching on your mobile device, the user experience is much improved
  • results from different sources are displayed on a single page
Fri 16 December 2016, 09:40

Security enhancements on University email

From January 2017 our email system will start flagging up emails that contain payment card information to help reduce the risk of cyber crime.

Fri 16 December 2016, 08:58 | Tags: Email, Security

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