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News, planned work, incidents & projects

Improvements to the lecture capture system

Over the summer, the lecture capture system is being upgraded to improve video quality, work on more browsers and devices, and increase the length of time we can store lectures. As part of these improvements, staff and students will in future access the system via Moodle. Find out more about how the changes will affect you on the AV Services webpages.

Mon 26 June 2017, 09:32 | Tags: AV, Moodle

Student records system unavailable: Tuesday 11 July pm

For approx. 2-4 hours during the afternoon of Tuesday 11 July the Student Records system will be unavailable due to maintenance work.

During this period students won’t be able to view their academic record, financial status or make online payments, and staff won’t be able to access any of the online Student Records tools. Direct database access will still be possible.

More detailed timings will be available nearer the time.

Tue 13 June 2017, 09:14 | Tags: Software

Update your Maple licence code

We’ve renewed the University’s site licence for Maple, the previous version of which will expire on Thursday 1 June 2017.

Wed 31 May 2017, 09:10 | Tags: Software

Support for older browsers to end from 23 May 2017

From 23 May 2017 onwards, older browsers will no longer be supported by the University website, with features becoming unavailable over the coming months. This is a result of behind-the-scenes changes we need to make to ensure the safe and secure operation of the Warwick website.

Tue 09 May 2017, 16:16 | Tags: Security Web publishing Software

New edition of IT at Warwick

Issue 16 of IT at Warwick is now available to read. Topics include recent additions to Office 365, Wireless Casting with Solstice and our response to the ITLR.

Fri 05 May 2017, 12:09 | Tags: AV Training New initiatives Strategy Microsoft Office

Student records system maintenance: 10 & 11 May

From 11pm on Tuesday 9 May to 7pm on Thursday 11 May the student records system will be read-only, meaning you’ll be able to view the information but not make any changes during this time.

Wed 03 May 2017, 11:30 | Tags: Accounts

Wireless Casting with Solstice: Demo Session

Would you like to see Solstice in action? Come to our demo session in the Collaborative Space, Library Teaching Grid any time between 2 and 4pm on Wednesday 19 April. Can't make that one? We're there every week, so drop in when you can.

Tue 11 April 2017, 13:55 | Tags: AV

Update your Origin licence

Licence files currently in use under the University’s Origin site licence will expire on 30 April 2017 and must be updated before then to enable continued use of the software. If you use Origin on an unmanaged or personally-owned computer, please follow these instructions to renew your licence.

If you use Origin on the IT Services Managed Desktop, you do not need to take action – ITS will update this for you.

Tue 11 April 2017, 11:59 | Tags: Software

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