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    IT Services

    Use our online Help Desk at any time to ask a question or track your requests

    024 76573737

    Available 9:00 to 17:30
    Monday to Friday

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    University of Warwick

    Live@edu Email

    Overview

    IT Services provides students and staff with an email account hosted by Microsoft's Live@edu service. This ensures we can deliver a feature rich email service in a cost effective way.

    Accessing Live@edu

    You can access your Live@edu email from warwick.ac.uk/mymail.

    Your Windows Live ID is: usercode@live.warwick.ac.uk - your usercode is the 6 character code you use to log-in to Warwick sites and applications. This is not your University email address, this will be in the form of firstname.lastname@warwick.ac.uk

    Your Password will be your normal IT Services account password.

    A more comprehensive guide to connecting to your email with various platforms can be downloaded as MS Word (Word Document) or PDF (PDF Document) document.

    What is Live@edu?

    Live@edu is a Microsoft-hosted service which provides users with:

    • Outlook Live - a 10GB email account
    • Support for calendars, contacts and tasks within the email account
    • Windows Live Messenger instant messaging is a fully integrated part of the Live@edu service
    • Mobile phone access is fully supported via the Activesync system; any phone which supports Activesync (Nokia, Windows Mobile, Apple iPhone, Palm Pre) can have email, calendar, contacts, etc. synchronised between the phone and the desktop.
    • Office Live Workspace - store, access, edit and share your documents and files online.

    Full details are available on Microsoft's web site.

    FAQs

    For answers to common questions and a chance to provide your feedback please see our FAQs page.


    IT Services will NEVER ask you for your username and password by email.

    We are aware that the University web site is monitored by others, who use any changes/disruption to send 'phishing' emails asking for Usernames and Passwords. These emails can appear to be from Warwick addresses and often look authentic, however we will NEVER need to ask for these details by email.

    If you have divulged your Username and Password to anyone - please contact the IT Services Help Desk as soon as possible on 024 765 73737.

    For further information on 'phishing' emails please see http://go.warwick.ac.uk/email/spam_phishing

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    • Find us
      • Drop in to the IT Services Help Desk on the first floor of the Library
      • We are open 9:00 to 17:30, Monday to Friday
      • IT Services, University of Warwick, Coventry, CV4 7AL, United Kingdom
      • Help Desk
      • Training Suite (Science Education Building)
      • ITS Westwood
    • FAQs

      Search the FAQs:

    • Need non-standard IT help?

      If you need something outside the standard services provided by IT Services, our IT Service Analysts might be able to help.

     
    Need help?

    024 76573737 Available 9:00 to 17:30 Monday to Friday

    Use our online Help Desk at any time to ask a question or track your requests.

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    Page contact: ITS Web Team Last revised: Thu 2 May 2013
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