Requests you can make
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Training
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Book a training course ...book an IT Services training course (courses can be booked up to one month in advance) |
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Request training assistance mentor (staff / research postgraduate students only)... request a trainer to provide mentoring at your deskside. |
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Email
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Check your email alias and delivery details ...discover your email address and find out where your mail is being delivered |
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Send an email to more than 150 recipients ...the maximum number for an Outlook email is 150, here's how to send to more |
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Request a resource account (staff / research postgraduate students only) ...request an email account like sales@warwick.ac.uk directly |
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Reset a resource account password (staff / research postgraduate students only) ...get your password reset if you've forgotten it directly using the Self Service tool, sign-in to use the Self Service tool |
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Update the manager of a resource account |
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Web publishing
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Request a new SiteBuilder web site ...how to get a new web site for your department, service or student society |
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Create a short web address ...request a short 'http://go.warwick.ac.uk/' style web address for your web site |
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Request a new forum ...how to request a new on-line discussion forum within Warwick Forums |
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Set up your own blog ...how to get your own blog |
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Create a web group ...create a web group to make managing access to your web site and forum easier |
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Create a Files.Warwick space ...Files.Warwick allows you to share files and access them on-line, first create a file space |
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Audio-visual
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Find out about AV facilities in centrally timetabled rooms ...select the room to view a picture and more information |
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Borrow AV equipment (staff / research postgraduate students only) ...complete the on-line form to arrange to borrow AV equipment |
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Request AV technical assistance (staff / research postgraduate students only) ...request a technician to provide guidance on equipment or one-to-one training |
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Book temporary AV equipment (staff / research postgraduate students only) ...for teaching rooms without equipment |
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Request a video conference ...ask the Audio-visual Service to arrange a video conference |
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Be able to create a digital audio recording (podcast) (staff / research postgraduate students only) |
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Request lecture capture (staff / research postgraduate students only) ...get help with producing multi-media(e.g. capturing lectures) |
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Filming or multimedia production (staff / research postgraduate students only) |
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Arrange a video conference |
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Record a TV or radio programme (staff / research postgraduate students only) |
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Request Webex account / demonstration of features (staff / research postgraduate students only) |
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Computers and Software
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Setup a new computer (staff / research postgraduate students only)... Request a new desktop or laptop computer be setup with a standard IT Services 'build'. |
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Laptop loan (staff / research postgraduate students only)... Borrow a laptop for a short period |
| Download software ...it is now possible to directly download several of the software packages offered by IT Services | |
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Request equipment disposal (staff only) ...arrange for obsolete IT equipment to be collected and disposed of |
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Request a software licence key |
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Update owner/permissions on a shared drive (staff / research postgraduate students only) |
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Request more space on the H:drive (staff / research postgraduate students only) |
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SITS add/remove access permissions on the NAL (staff / research postgraduate students only) |
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Request encryption software (staff / research postgraduate students only) |
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Telephones
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Request a new telephone line ...complete this on-line form to request a new extension number and get a new handset installed |
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Request to move a telephone ...complete this on-lineform to request that an existing extension number be moved or changed |
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Order a new mobile phone or upgrade your mobile phone (staff only) ...how to order a new mobile phone |
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Network
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Activate a network port (staff / research postgraduate students only) ...use this self service request to get a network port made live using the Self Service tool |
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Request a new network port (staff / research postgraduate students only) |
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Request a non-standard service to be enabled on the firewall ...request that access be opened |
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DHCP request ...on-line form for DHCP requests |
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DNS request ...on-line form for DNS requests |
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Wireless request visitor account(s)...it is now possible to request wireless accounts for visitors |
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Request loan of network switch (staff / research postgraduate students only) |
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Work areas
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Report a fault in a work area ...if you are experiencing a fault in an open access work area you can report it here |
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Book an open access work area for teaching ...how to book a work area for teaching purposes |
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Check workarea availability ...check live how many seats are available in ITS Open Access Workareas |
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IT accounts
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Register for an ITS account ...register for an IT Services account so that you can use the University's computing facilities |
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Change your password (web sign on) ...change your password for web sign on (web publishing, forums, blogs, files.warwick etc.) |
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Getting help
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Request assistance from the Service Desk |
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Request training assistance mentor (staff / research postgraduate students only)... request a trainer to provide mentoring at your deskside. |
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Printing
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Add access to a network printer (staff / research postgraduate students only) |
For help using our online tool to raise calls see the FAQ on self service.
