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Postgraduate applications

Service description

The Postgraduate Application System provides an application that allows potential postgraduate students to apply online, and the Postgraduate Admissions Office to manage the process of validating applications before transferring them into the Student Records system.

The service includes:

  • A web portal that allows potential postgraduate students to start a new application form; save a partially completed application form; finish a partially completed application form; submit an application form; make a secure payment by Worldpay for an application; and track the progress of an on-going application.
  • Email confirmations and reminders about applications for potential postgraduate students.
  • Workflow for the Postgraduate Admissions Office business processes; specifically printing, reviewing and transferring applications into the Student Records System, subsequently monitoring those for status changes to report back to the applicant through the portal.
  • Proactive monitoring of the system by Mercury Managed Services from three locations around the world checking that the system is accessible and working.

List of standard requests

IT Services can create, delete and manage accounts on the Postgraduate Application System, as directed by the Postgraduate Admissions Office.

Availability

The service is normally available 24/7, not withstanding periods of non-availability required for planned maintenance.

Charges

This service is free at the point of use.