Available 9:00 to 17:30
Available 9:00 to 17:30
Monday to Friday
SiteBuilder is the University's web publishing tool. You can use SiteBuilder to manage your own site via the web without needing technical skills.
Tabula is a tool to support administration of teaching and learning in academic departments. Staff can manage per-student information such as coursework.
Start.Warwick is a personal homepage to keep track of the information that you need regularly such as email and timetables.
Files.Warwick is a tool to send, receive and share files. You can upload files and access them anywhere online.
TeamBuilder helps teams across departments, faculties or universities to collaborate using shared tools such as documents and task lists.
Warwick Blogs can be used to create, personalise and manage your own blogs. Quickly publish your ideas as often as you like.
We can work with you to design your new web site, refresh your homepage, create slideshows or design other graphic elements for your web site.
We can work with you to understand your audience's needs and improve your web site to make it clearer, more engaging and more effective.
We can review your web site and recommend a better navigation structure. We can also edit or move content on your behalf to make your web site structure more usable.
We provide self-help guides on making good web sites and using SiteBuilder to manage your web site. We also deliver face-to-face training on using SiteBuilder and writing for the web.
We can help you improve the written quality of your web site by writing copy on your behalf, editing your current copy or training your web site editors in effective techniques for writing online.
We use responsive design techniques to ensure your web site displays appropriately on a smartphone, tablet, laptop or desktop computer.
Homepage and key page design
Web site design and copywriting
Homepage design and copywriting
The training session is for staff responsible for updating their department's or service's web site. We'll cover things like:
We've redesigned our homepage to make it easier for you to request IT support and find specific services.
We've reorganised the page to show the most popular requests – things like logging in, email accounts, printing and training – and provided quick links. Also, you'll see a link to the online Help Desk and the support telephone number in the header and footer of every page.
Messages about service status, such as temporary issues, downtime or restored service, are simpler. Instead of showing separate messages for each IT service area with a traffic light colour system, you can now see all st…
This issue covers tools available to support staff working from home, the new student administration system called Tabula, the newly formed Academic Technologies Team and more news from IT Services.
We're continuing to develop Tabula. It's now possible to link multiple assessment groups to a single assignment in Tabula.
We'll also release improvements to SiteBuilder forms and add workflow and reporting functions.
Free training on how to write for the web tailored to individual departments has also proven popular and we'll be doing more of this.
We report monthly and annual metrics on the following services and activities:
|Number||Metric||What we measure|
|1||Web site performance||Time to load a web page on and off campus|
|2||Web site activity||Number of page views, edits made and editors using the web site|
|3||Support volume||Volume of support calls received|
|4||Support response||Percentage of support calls handled within agreed target times|
|5||Training||Satisfaction rating by attendees of our training courses|
|6||Web design and review consultancy||Satisfaction rating by customers using this service|