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    • Document Supply
    University of Warwick

    Document Supply

     

    What is Document Supply?
    Document Supply can help you get access to a wide range of material not held by the Library. Books are generally supplied on loan, whilst photocopies of journal articles are provided for you to keep.

    How do I make a request?
     
    Print and complete a form by clicking on the relevant link below. Alternatively, you can pick up a form from the Library Services Help Desk on Floor 1.
    Note: a separate form needs to be completed for each item you request.

    Do I have to pay for my requests?
    Normally no. Each department is allocated a quota from the library and every time a request is made the cost is deducted from the departmental allocation. This is the reason all students are required to obtain authorisation from their departmental supervisor/tutor (there are some exceptions - External borrowers and part-time or distance learning MBA students need to pay for their own requests). Please contact the Resource Delivery department for costs.

    It is not necessary for academic members of staff to obtain authorisation for their own requests.

    Any registered member of the university may also pay for their own requests. Please contact the Resource Delivery team directly for further information.

    Document Supply Request Form (Word Document)  

    What happens next?
    We check the bibliographic details of your request and then approach various locations who may be able to supply the material to us. Our main supplier is The British Library, although we often request and receive items from other University libraries both in this country and abroad. Although you are not expected to find lending locations for items yourself, you can help us by checking the Library Catalogue to make sure we do not already have the item in our Library stock.

     
    How do I know when my requested material has arrived?
    • Loans - we will notify you by email of the arrival and due dates of items received for loan. You can collect and return them at the Library's Service Helpdesk on Floor 1.
    • Photocopies - these will be sent directly to the address specified on your request form. If you do not specify an address they are sent directly to your departmental pigeonhole.
    • Secure Electronic Delivery and/or scanned articles - these are forwarded to the email address specified on your request form (see FAQs).

    For more help using Document Supply, please see the Frequently Asked Questions (FAQs).

    Contact us:
    Document Supply
    The Library
    University of Warwick
    Gibbet Hill Road
    Coventry CV4 7AL

    Tel: 024 7652 4134
    Fax: 024 7652 8958 (Please mark FAO Document Supply)
    Email: Document Supply (dsmail@warwick.ac.uk)

     

    Document Supply - Services to other libraries 

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    Email us: library@warwick.ac.uk
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    Page contact: James Fisher Last revised: Tue 10 Jan 2012
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