Complaints

We aim to provide the best possible service to our users. Your views are important to us and we welcome suggestions for improving our service.

You may speak directly to a member of Staff or email us your comments for the electronic You Say We Say board. You can also search the e-You Say We Say database for your previous comments and our responses.

Alternatively, should you be unhappy with the service or resources provided, please detail your concerns below. You will receive a response from us directly within five working days.

A full copy of the complaints procedure (PDF Document) is also available.

Your Complaint:*

Library Service*

Your name*

Your email address*

Your Department*

Your card no.:*


* indicates a required field


Privacy statement	This form is anonymous. No data which personally identifies you is collected on the form, and the data you provide is used solely to help us improve the delivery of our services.

The Library

Complaints