There are a range of resources you can access both within the University and outside:

The Director of Student Support and the Student Support Team help students in times of need. The Student Support Team advises students when they are unsure about the most relevant support service. You can visit the Student Support Office with non-academic issues, including personal or family problems, financial difficulties, accommodation problems, etc or when you are unsure who to go to or where to get help. Contact Student Support on: 024 76575570 (ext. 75570) or email: studentsupport@warwick.ac.uk or visit Student Support on the ground floor of University House.

See http://www2.warwick.ac.uk/services/student-support-services/ for an overview of all student support services

For Student Advice and Welfare, click on http://www.warwicksu.com

Advice and Welfare Services provide a confidential, non-judgmental advice service for students at the University of Warwick. They are like a Citizens Advice Bureau or Law Centre. They give practical advice on just about any subject including money and debt, housing, immigration, legal matters, consumer problems, academic problems and all sort of other topics. This is the best place to go if you are looking for advice from someone independent from the University.
Remember to see if your problem is covered on the Union welfare pages.

For Mental Health Information:

The University's Mental Health Co-ordinators: Sarah Ashworth, Jenny Legge and Rebecca Deering are based in University House, Ground floor, near Disability Services - email mentalhealth@warwick.ac.uk 

Sarah and Jenny can be available to meet with current and prospective students to:

• identify support needs
• discuss strategies for managing student life
• provide short-term or ongoing support
• provide information and, if needed, access to other services within the University and local mentalhealth services
• liaise with academic and other departments
• provide guidance on Disabled Students Allowance application

Confidentiality and Information Sharing: Personal information given in sessions is confidential. However, there may be times when sharing information with other professionals is necessary or would be helpful in providing the best possible treatment and support for a student. In such a situation, what is communicated will be agreed with the student and a copy of any shared information with be given. Confidentiality and information sharing will be discussed and agreed with each student. Referrals: Referrals can be made, with the student's agreement, by any health professional or appropriate member of the University Staff e.g. Personal Tutor, Resident Tutor, Warden etc. Students can also refer themselves by contacting Sarah directly by e-mail or telephone (number given above).

If the problem is an acute mental health issue: for an urgent mental health assessment, contact the Crisis and Resolution Home Treatment Team, (the ASWs Approved Social Workers) on 024 7696 1111 and ask for the 'shift co-ordinator'. You may present as a patient at the walk-in centre at the Coventry and Warwickshire site hospital, which is in Coventry Town Centre, Stoney Stanton Road. The walk-in telephone number is 024 76246789. For more information visit http://www.uhcw.nhs.uk/patients/emergency If you live off campus and are in the Leamington area, the contact is St Mary’s Mental Health Resource Centre at 12 St Mary’s Road, Leamington Spa tel: 01926 339261 which is available from 9am to 5pm. The emergency services (ambulance, police) may be a necessary resource (telephone 999).

Mental Health Help and Advice Line: freephone 0800 616171 available 24 hours. This is a helpline which can advise how to support an individual until an appointment be made for assessment or treatment.

If the problem needs urgent attention: Contact the GP (General Practitioner/ Doctor) who will have facilities to deal with urgent cases and provide an out of hours service.

Out of hours’ help: The Samaritans offer a 24/7 confidential listening service: tel 08457 909090. They can also be emailed at: jo@samaritans.org. Website address http://www.samaritans.org, minicom 08457 90 91 92; or visit a branch to arrange a face-to-face meeting. Samaritans deal with a wide range of concerns and are totally confidential.

Saneline is open from 6pm to 11pm daily tel 0845 767 8000 (Charged at local rates) for support and information. http://www.sane.org.uk/

Private counselling: There is the option to arrange counselling privately. Counselling practitioners can be found as advertised or from a directory available from the BACP (British Association for Counselling and Psychotherapy) telephone 0870 443 5252; website http://www.bacp.co.uk. Counsellors working in private practice will charge a fee which may be negotiable. For Psychologists, website http://www.bps.org.uk/e-services/find-a-psychologist/psychoindex.cfm

Useful website links:

http://www.livinglifetothefull.com/

http://www.rcpsych.ac.uk/info

http://www.nhsdirect.co.uk

http://mindinfo.co.uk

www.mind.org.uk

http://www.winddown.co.uk/

http://www.bbc.co.uk/headroom/

Mental Health Resources in Warwickshire:

http://www.warwickshire.gov.uk/Web/corporate/pages.nsf/Links/CAEE8B9E776E47B58025741A003BC741 

Student specific Information:

http://www.studentdepression.org

http://www.ucl.ac.uk/student-counselling/Documents/usefulad.pdf

http://www.nusonline.co.uk

http://www.studenthealth.co.uk

http://www.rethink.org

http://www.goaskalice.com

Counselling for a Specific Issue

There are many agencies which are dedicated to supporting people with specific concerns. Some organisations are national and have local branches; some are specific to areas or communities. (refer to telephone directories or other sources (including health centres) for local information).

Abuse (childhood): national information line 0800 085 3330 (9am-1pm Mon-Fri) which directs people to relevant counselling services in their area http://www.napac.org.uk

Abuse (sexual) and rape: Coventry Rape and Sexual Abuse Centre 024 7627 7777 http://www.crasac.org.uk or Rape crisis http://www.rapecrisis.org.uk

Alcohol: national alcohol helpline Drinkline 0800 917 8282 (available Tues-Thurs 7am-11pm then Friday 7am through to Mon 11pm). Alcoholics anonymoushttp://www.alcoholics-anonymous.org or Alcohol Concern http://www.alcoholconcern.org.uk/servlets/home/aboutus.jsp

Bereavement: For support with loss and death issues, Cruse is a national organisation with local branches. Tel 0844 477 9400 http://www.crusebereavementcare.org.uk Young persons freephone helpline 0808 808 1677

Depression: for information and support on depression: http://www.depressionalliance.org or the student specific site www.studentdepression.org

Drugs: national drugs helpline (available 24/7) 0800 776600

Eating Disorders: for information and support on any issues regarding eating distress: helpline: 01603 621414 http://www.edauk.com

Phobias: For informationwww.phobics-society.org.uk tel helpline 0870 122 2325

Relationships: ‘Relate’ offer a wide range of services for couples, families and individuals, supporting people though all stages of their relationships. The charge is on a sliding scale. Support (and counselling) is offered face to face, by phone or though the website: http://www.relate.org.uk

Self Harming: For information and support on self-harming http://www.selfharmalliance.org or http://www.selfharm.org.uk/default.aspa or http://www.selfharm.net/ or http://www.nshn.co.uk/

Student Issues

The Personal Tutor system is in place to provide support with issues relating to academic matters, and the allocated Personal Tutor may also be able to sign post to sources of help.

Resources available to students:

Accommodation Office: ext 23772 http://www.warwick.ac.uk/info/accommodation

Advice and Welfare Services at the Students' Union:ext 72824, email: advice@sunion.warwick.ac.uk or website http://www.sunion.warwick.ac.uk/portal/advice

Careers: http://www.warwick.ac.uk/careers ext 75508 Please telephone to arrange an appointment with a Careers Advisor.

Chaplaincy: ext 23519 http://www.warwick.ac.uk/chaplaincy

Counselling: ext 23761 http://www2.warwick.ac.uk/services/tutors/counselling

Disability co-ordinator: Despina Kaitaki-Weber on ext 73734 http://www2.warwick.ac.uk/services/tutors/disability 

The University's Mental Health Coordinators: Sarah Ashworth, Jenny Legge and Rebecca Deering are based in University House, Ground floor, near Disability Services; e-mail mentalhealth@warwick.ac.uk http://www2.warwick.ac.uk/services/tutors/disability/mental_health/

Financial Advice: Contact the academic office http://www2.warwick.ac.uk/services/academicoffice/ or contact Vivienne Sykes (Student Funding Adviser) on 024 7657 2952 email v.sykes@warwick.ac.uk, or Jacqui Allison (Student Funding Adviser) on 024 7652 2737 email J.Allison@warwick.ac.uk or The University Students’ Union Advice Centre on 024 7657 3173 email advice@sunion.warwick.ac.uk

Health Centre: ext 24888 http://www.uwhc.org.uk/

International Office: ext 23706 http://www2.warwick.ac.uk/services/international

Nightline is an independent listening service open all night every night of term from 9pm to 9 am ext 22199, or 02476 417 668, or drop in at Rootes P-Block.
For more information on Nightline visit http://www.sunion.warwick.ac.uk/socs/su222/

Nursery: ext 23389 http://www2.warwick.ac.uk/services/nursery

Senior Tutor: Stephen Lamb has overall responsibility for student welfare and the Personal Tutor system ext 75570 email S.J.Lamb@warwick.ac.uk For more information visit http://www2.warwick.ac.uk/services/tutors/  

Sports Centre http://www2.warwick.ac.uk/services/sportscentre/facilities/

Students Union http://www.warwicksu.com/

Listen to a podcast about coping with depression and anxiety

You may like to view:

Alcohol Problems Advisory Service

British Pregnancy Advisory Service

Coventry Community Drug Team

Cruse Bereavement Care

Eating Disorders Association

Family Planning Association

National Drugs Helpline

Rape Crisis

Royal College of Psychiatrists -Mental Health information

Samaritans

Sane (Mental Health problems)

UK National AIDS Trust

University Hospitals Coventry and Warwickshire

Victim Support