Welfare services
Everyone from time to time needs a bit of support – someone to talk things over with other than a personal friend. At Warwick we have a whole network of support for students – personal tutors, the Senior Tutor and Counselling Service, wardens and resident tutors, the chaplains, the Students’ Union Advice and Welfare Service – there’s always someone to turn to.
You might like to visit the Student Support Services Site for more information.
Personal Tutors
Every student has a personal tutor – a member of the academic staff in your department who is there to offer both academic and pastoral support.
Residential Staff
Each campus residence has a warden and resident tutors. Their job is to look after the welfare of their student residents and to make sure everything runs smoothly.
Senior Tutor
The Senior Tutor is Mr Stephen Lamb and he promotes the academic welfare of students, individually and collectively, and provides a sympathetic person to whom students can turn to in confidence for support regarding difficulties with their studies. The Senior Tutor also provides help and advice to academic members of staff who are Personal Tutors.
Counselling Service
The Counselling Service provides confidential help and advice on all kinds of issues. Students can talk to professional counsellors about academic matters, personal, social and financial issues. Counselling usually takes place on a one-to-one basis but there are also some group sessions covering subjects like study skills or personal development and email counselling for people who might not want to speak to someone directly.
The Students’ Union Advice and Welfare Service
This is a free, confidential and independent advice and representation service run by the Students’ Union for all Warwick students. AWS Advisors provide support for a wide variety of issues, including housing, immigration, money, academic, health, legal issues, consumer rights, employment and more. There is also a Sabbatical Officer dedicated to Welfare & Equal Opportunities.
Financial Advice
If you need to discuss your finances, there are three sources of specialised advice: the Student Funding Team, Senior Tutor’s Office and Students’ Union Advice and Welfare Service. All will give advice and information about the availability of funding from both the University and the UK Government including hardship funds.
Advice for International Students
The Counselling Service has advisers who specialise in helping international students. The University’s International Office is also there to help: each member of its experienced staff has detailed knowledge of a particular area of the world.
Students with Disabilities
Students with disabilities are very welcome at Warwick and their applications are considered on the same academic grounds as those from all other students. Our Disability Statement gives a full account of all the services we offer. The campus itself is extremely accessible; we have a number of specially adapted rooms on campus, and can make rooms available for carers. If you are thinking of applying to Warwick, please contact our Disability Co-ordinator (email: disability@warwick.ac.uk) for a chat about your particular needs; we will be happy to arrange for you to visit campus and see the facilities for yourself.
The Health Centre
The campus based Health Centre has two general medical practices with male and female doctors and practice nurses. Students resident on campus or within the local Coventry catchment area can register with either practice. However, in an emergency, the doctors will see all students, wherever they are registered.
The Chaplaincy Centre
Situated at the heart of campus, the Chaplaincy Centre is home to many of the university’s religious groups and societies, to the Anglican, Roman Catholic, Free Church and Jewish chaplains. The Chaplains are delighted to welcome students of all religions – or of none. There are regular sessions of public worship and private prayer for all denominations as well as many social events. Jewish students meet in the Chaplaincy on Friday nights for the Shabbat meal.
The Islamic Prayer Hall
The Islamic Prayer Hall is probably the best facility of its kind in the UK. Congregational prayers are organised for all five daily prayers 365 days each year and on Fridays the Khutbah (sermon) is given in a mixture of Arabic and English. There is a halal kitchen, a library and a work area for quiet study. There are purposebuilt wudhu facilities for men and women, and the Chaplain’s office where staff and students can go for advice and support. Non-Muslims are also welcome to visit the Islamic Prayer Hall where they can meet Muslim staff and students and learn about the Islamic faith.
The Nursery
The University Nursery provides professional day care for around 50 children aged between three months and five years. Children are cared for by trained nursery nurses in a homely but structured environment where they are encouraged to socialise, explore and develop to their full potential. Student parents can apply for help with nursery fees.
Nightline
‘Nightline’ is a confidential and nonjudgemental listening service, run by trained students, that operates from 9pm to 9am. You can also drop into the dedicated Nightline block in person.
Campus Safety
Although the University campus is a safe place to be, we still have a number of systems in place to make it as safe as possible. These include a late night shuttle-bus service to residences for vulnerable students, a 24-hour 365-day a year Security team, and 5 emergency telephones around campus. We encourage students to take care of their belongings and provide advice in the first weeks of term on what they can do to safeguard their possessions, alongside useful information provided on the web.
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