A Midlands firm, specialising in supporting whistleblowing, is making no secret of its success on the back of new legislation.
InTouch has helped national and multinational organisations uncover fraud, theft and serious wrongdoing since launching in 2001 and has experienced a surge in new business since the UK Bribery Act came into force in July.
The company was established by directors John Wilson and Alasdair Edwards to help those at the top of organisations understand what is really going on in their business.
InTouch, which is based at the University of Warwick Science Park Business Innovation Centre on Blythe Valley Park, has gone on to build a strong client base which includes organisations across a wide range of sectors ranging from retailers to financial services, construction and manufacturing companies.
Alasdair said InTouch’s SpeakUp programme has helped companies save thousands of pounds over the last 12 months.
“Since the much publicised Bribery Act came into force, companies have been made to review their anti-corruption procedures which has led to us winning new business,” he said.
“The SpeakUp programme is central to this business growth and is basically a whistleblowing hotline tailored to each client which allows employees to report misconduct directly to senior management anonymously.
“It helps to lower the barriers to people coming forward making it comfortable and non-threatening and over the last 12 months it has been particularly successful in helping our retail clients reduce stock loss.
“A good example of the programme working effectively is a confidential call we received recently from an employee to report operatives in a distribution centre stealing high value stock.
“After an investigation was launched the company was able to launch a covert operation which led to £4,000 worth of fragrance being recovered from a member of staff.
“We set up the business from scratch and are now an established, successful and respected business within our industry and with the support of partner offices in the Netherlands and US we are in a strong position to build on this success.”
Nigel Shaw, centre manager at the University of Warwick Science Park’s Blythe Valley Innovation Centre, said InTouch had made major strides.
“InTouch have been with us at the Innovation Centre since 2001 and it is great to see the success they’ve achieved during this time,” he said.
“The company is providing an invaluable system of delivering free-flowing, two-way communication between senior management and the front line within companies and it is no surprise so many blue chip businesses are taking advantage of their tailored services.”
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