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Education and Training

The proportion of the UK workforce with at least a Level 2 qualification rose from 60% in 2004 to 67% in 2009. Over the same period, the proportion of the workforce with at least a Level 3 qualification rose from 33% to 39%.

Generally, those working in the sector in Scotland have higher qualification levels than those in the rest of the UK. Sector employees in Northern Ireland and Wales are most likely to hold no formal qualifications.

At an occupational level, those working in the travel industry and events management industries are most likely to hold formal qualifications, followed by those working in hospitality management (with the exception of publicans and managers of licensed premises). Kitchen/catering assistants and chefs/cooks are least likely to hold higher level qualifications.

Across the sector, 12% of the workforce do not hold any formal qualifications.

Source: Sector Skills Assessment for the UK Hospitality, Leisure, Travel and Tourism Sector 2010


Training

  • 66% of employers in the sector provided training to their staff in 2007, compared with 67% across the whole economy.
  • Training staff informally (i.e. by showing them new things or skills as they work) is the most common training provided followed by inductions for new staff.
  • 12% of employers use Apprenticeships to develop staff and 11% of respondents from England said they use Train to Gain.
  • 66% of employers give staff the opportunity to take nationally recognised qualifications. Given the nature of the sector it is likely that a high proportion of these are food safety and licensing qualifications.

Source: Sector Skills Assessment for the UK Hospitality, Leisure, Travel and Tourism Sector 2010