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London

Sector establishments

  • There are approximately 28,700 hospitality, leisure, travel and tourism establishments (or outlets) in London.
  • 65% of these establishments are ‘restaurants’ or ‘pubs, bars and nightclubs’.
  • The City of Westminster area has the largest number of hospitality, leisure, travel and tourism establishments in London.
  • Three quarters of hospitality, leisure, travel and tourism establishments employ between 1 and 10 people.

Employment

  • Approximately 246,100 people work in the sector in London.
  • Around a third of all those working in the sector work in restaurants.
  • 57% of people working in the sector are male.
  • 66% of the sector workforce is employed full-time.
  • The sector employs a young workforce, with 60% being aged between 20-39 years.

Occupations

  • The majority of the sector workforce is employed in managerial or entry level roles.
  • Approximately 23% of the workforce is managers and just over a third work as kitchen assistants, waiting staff and bar staff.
  • The remained of the workforce tend to work in technical roles, such as chefs and travel agents.

Recruitment

  • The number of vacancies being advertised for core sector jobs in Jobcentres in London fell from 2,641 in May 2008 to 1,961 in May 2009.
  • The largest number of vacancies were for ‘kitchen and catering assistants’, ‘chefs, cooks’, ‘bar staff’ and ‘waiting staff’.
  • 9% of sector establishments report they have hard-to-fill vacancies, compared with 8% across the whole economy.

Workforce skills

  • A relatively high proportion of the workforce does not possess qualifications at Level 2 or above. Just over a quarter of the sector’s workforce is qualified to Level 1 or entry levels and 13% possess no qualifications.
  • 21% of the workforce’s highest qualification is at Level 2, and 17%’s is at Level 3. 23% of the workforce is qualified to Level 4.
  • 22% of employers in London reported skills gaps in their current workforce.
  • Employers report that 9% of staff are not fully proficient in their jobs.

Source: London Regional Profile and Skills Needs Assessment 2009