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LMI Learning module FAQs

General questions

How do I access the LMI Learning module?

To access the LMI Learning module you will need to use the following url: http://www.warwick.ac.uk/go/ngrf/lmilearning

I have forgotten my password, can I reset it myself?

To reset your password click here. You will need to have completed the security information when you first logged in to the module for this to work.

How do I find out my username?

If you have purchased a single-user licence please check your registration email or contact guidance dot research at warwick dot ac dot uk. If your organisation purchased a multi-user licence, please contact your Licence administrator.

What is the tracking information for and why do I have to accept to be tracked to use the LMI Learning module?

The tracking information is used to show that the registration has been activated. No further information is collected.

Where can I find the Terms and Conditions of use for the LMI Learning module?

The Terms and Conditions are available to download here.

Can I run a training session using the LMI Learning module or use materials from the module with colleagues?

Under the Terms and Conditions of Use, content from the module can not be shown, used or shared in any form with anyone unless they are registered to use the LMI Learning module. If you wish to request permission to use materials, please contact the NGRF LMI Learning team at guidance dot research at warwick dot ac dot uk to discuss.

 

Individual registration / Single-user licence

How much will it cost to register to use the LMI Learning module?

An individual licence will cost £75 (plus VAT) for one year. To purchase a single-user licence click here.

I am not sure I wish to purchase a licence, can I access the module before I buy?

No, but some sample content is available to view to give you a flavour of the LMI Learning module, click here for the sample content.

How long will my registration last?

Your registration will expire one year from the date of your registration. Your registration email will have details.

I have purchased a single-user license, how long before I will be able to access the LMI Learning module?

Once your payment has been confirmed, it can take 3-4 working days to receive your registration email with your login details.

I have changed my mind and no longer wish to use the LMI Learning module, can I get a refund?

We are able to provide a refund up to 7 days after we have sent your log in details providing you have not accessed the module. A refund will be provided once we have confirmed that you have not accessed the module. Please note than an administrative charge may apply.

 

Organisational licence / Multi-user licence

How much will an organisation licence cost?

This will depend on the number of users you wish to register. More information on costs can be downloaded or contact us at guidance dot research at warwick dot ac dot uk to discuss. To purchase a multi-user licence click here.

How many users can I register from my organisation and how do I do this?

The number of users you wish to register is up to you and will depend on the level of multi-user licence purchased. You will need to complete the multi-user template and return to guidance dot research at warwick dot ac dot uk for processing.

I am not sure I wish to purchase a licence, can I access the module before I buy?

No, but some sample content is available to view to give you a flavour of the LMI Learning module, click here for the sample content.

Who manages the organisational licence? What is a Licence administrator?

We recommend that one or two members of the organisation act as Licence administrators. This person(s) will act as the primary contact with the NGRF LMI Learning team. They will be responsible for registering users and distributing login details.

When will the organisational licence expire?

An organisational licence will expire one year from the date of registration, but can be renewed free for one year upon request to guidance dot research at warwick dot ac dot uk. Requests to renew the licence will need to be made before the expiration of the licence.

Do I have to register all my users at once?

All users should be registered at the same time. However, we understand that you may have new members joining your organisation, so individuals can be added throughout your registration period up to your registration limit. Please note that logins for individuals registered at a later date will expire when the organisational licence expires.

What happens if one of my users leaves the organisation?

If you no longer wish this individual to have access to the LMI Learning module, the Licence administrator for the organisation should contact the NGRF LMI Learning team to have their login deleted. Any deleted accounts can not be used by another individual.

Can a new organisational member be registered at a later date?

Individuals can be added throughout the first year of your registration period up to your registration limit, but their logins will expire when the organisational licence expires.

 

Still have a question?

Please contact the NGRF LMI Learning at team guidance dot research at warwick dot ac dot uk, as we would be happy to help.