Find out what OE has done to make life easier for people at Warwick, and how it has made services more effective for our students, suppliers and partners. Read about it in Processfix™'s Autumn 2010 newsletter 

What is OE?

Operational Excellence works by empowering the people at the front line to change and improve their processes. Demand from inside and outside is for better service without necessarily increasing resources - working smarter not harder. OE can help make this happen.

Projects

See the processes being worked on now at Warwick, past results, and plans for the future.

• External projects generation
  Doubled the number of external masters projects generated - with over 60% more take-up*
• Coursework Feedback
  Produced online system for faster and better feedback to students (launched October 2009)*
• Examination Invigilation
  Reduced by 50% number of Faculty invigilations in summer 2010*
• Staff Appointment Process
  Established revised process to reduce long delays in recruitment*
• Online Module Management
  Simplified elective registration process and streamlined back-office operations*
• Seminar Attendance Monitoring
  Improved accuracy and reduced time on attendance-logging*
• Applications Development
  Time to reach decisions on applications development priorities has been reduced by 50%*
• Graduate Career Destinations
  Aims to capture 80% of UG and PG career destinations data within three years*
• PhD Completion
  Will streamline the PhD completion review programme which has expanded three-fold in the past year*
• Warwick Print Job Ordering Process
  Will reposition Warwick Print as the first choice for all internal printing

_{* projects in Warwick Business School.}

Contacts

Find out who is involved with making OE happen at Warwick, and how to get your own process reviewed.