Recent Publications
May 2014 - Rhian Silvestro published a paper in International Journal of Production Economics
Performance topology mapping: understanding the drivers of performance
Highlights
- Understanding the drivers of performance is fundamental to operations strategy
- Research and practice are constrained by generic models and managerial assumptions
- This paper introduces and evaluates performance topology mapping and morphing
- Performance topologies provide new insights into performance relationships
- Morphing the topologies provides a new perspective to support the construction of strategy maps.
Abstract
Understanding the drivers of performance is fundamental to the development of operations strategy and the effective management of operations. Emerging from the service management literature, the service profit chain is a framework which draws together many assumptions about the drivers of performance. From a different perspective, the performance management literature offers several approaches to understanding performance relationships, the most widely recognised being strategy mapping. Each of these approaches has been influential in both academic and practitioner domains, but they share a common limitation: each may lead researchers and managers to make assumptions about performance relationships that may not hold true. In this paper a different approach, called performance topology mapping, is proposed and evaluated.
International Journal of Production Economics, Volume 156, October 2014, Pages 269–282
For more information contact rhian dot silvestro at wbs dot ac dot uk
March 2014 - Rhian Silvestro and her co-author Paola Lustrato have published a paper on financial supply chain integration in the International Journal of Operations and Production Management
Integrating financial and physical supply chains: the role of banks in enabling supply chain integration
Abstract
Purpose – The financial supply chain, running parallel to the flow of goods and information, is common to all economic supply networks, and its integration with the physical supply chain is therefore a critical and ubiquitous aspect of supply chain integration largely ignored in the supply chain management literature. This paper presents a process model of physical/financial supply chain integration which uniquely recognises the role of banks in enabling buyers and suppliers to improve supply chain integration, synchronisation and performance.
International Journal of Operations and Production Management, Vol. 34 Iss: 3, pp.298-324
For more information contact rhian dot silvestro at wbs dot ac dot uk
March 2014 - Mark Johnson and Mehmet Chakkol were among the authors of a paper for the International Journal of Physical Distribution & Logistics Management
From goods to solutions: how does the content of an offering affect network configuration?
Abstract
Purpose – This paper aims to adopt service-dominant logic (SDL) to empirically explore network configurations resulting from the provision of goods, goods and services, and solutions.
February 2014 - Pietro Micheli conducted a collaborative research project with The Design Council, published in early Spring 2013-14
Leading Business by Design - Why and how business leaders invest in design
Design is now firmly on the business agenda. No longer the cherry on the cake for high-end goods and luxury brands, over the past decade.it has gained relevance for the way organisations are structured, how they operate and how they think. An increasing number are starting to use design strategically – to differentiate themselves from the competition, to launch new brands and strengthen existing ones, and to inform strategic choices. There is already considerable evidence for design acting as a mechanism for business growth and innovation. This research ... aims to build on such evidence by asking business leaders of various organisations how they use design, and how they benefit from it.
Download booklet or for more information contact pietro dot micheli at wbs dot ac dot uk