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New initiatives in IT Services

Use Firefox? Quantum upgrade offers twice the speed but doesn't support older extensions

The Firefox web browser has been upgraded and released as Firefox Quantum. If you're a member of staff using Firefox on a managed machine you'll automatically be upgraded. If you use Firefox on a personal device, you'll need to update if you want to use the latest version.

The new Quantum release offers twice the speed of the previous version of Firefox, but you may find some applications that use older extensions no longer work. Most of the top 100 extensions are supported, but if you do experience any issues, you could try Edge (Windows 10), Chrome or Internet Explorer as an alternative browser.

Find out more on Mozilla's Firefox support pages.

Thu 16 November 2017, 13:13 | Tags: Computers Software

Getting started with lecture capture: staff guidance

Did you know that we can record your lectures in more than 100 rooms on campus? Want to share your lectures but don't know where to start? Simply complete a consent form and register your interest online, and one of the team will be in touch to give you a brief induction. Once you're registered, you then simply book your slot online and your recorded lecture will be made available to your students within 24 hours (or you can choose to edit them and publish at a later date if you prefer). Find out more about Warwick's lecture capture service here.

Tue 17 October 2017, 11:46 | Tags: Moodle

PayPal/Facebook receipt phishing scam

A phishing email has been circulating the university this week. The subject of the email is: Receipt for your PayPal payment to Facebook.

If you have received this email, please delete it. Do not click on the link in the email.

Protect your data - find more advice and guidance on phishing and spam emails here.

Tue 17 October 2017, 11:25 | Tags: Security

Moving the University's website to HTTPS

We are updating the University's website to be delivered over HTTPS, instead of HTTP. Why we are making this change and how this may affect your web pages is described in this FAQ.

Fri 25 August 2017, 16:21 | Tags: Web publishing

New mobile app for students: staff demo sessions

Sign up to see the new My Warwick mobile app in action, find out how it can help our staff and students, and learn where to direct any enquiries during the pilot.

Mon 17 July 2017, 08:33 | Tags: Training, Mobile

Using Minitab on an unmanaged or personal computer? Update your licence before 31 July

We have recently renewed Warwick's Minitab site licence and the previous version will expire on 31 July. If you use Minitab on a managed desktop computer, IT Service will update this automatically. However, if you use an unmanaged or personal computer, you will need to update the licence yourself. You can find full instructions here.

Thu 13 July 2017, 14:57 | Tags: Software

New global ransomware outbreak – Your data is at risk. Take action to protect your devices now

A new ransomware outbreak, similar to the attack that crippled the NHS last month, is currently targeting organisations around the world. Your data – and data on other computers and devices you have permissions on - is at risk.

Wed 28 June 2017, 10:15 | Tags: Security Software

Update your NVivo licence key

IT Services has recently renewed the University’s NVivo site licence, the previous version will expire on Monday 31 July 2017. If you use NVivo on the Managed Desktop, no action is required, IT Services will update the licence for you.

Tue 27 June 2017, 10:23 | Tags: Software

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