Skip to main content

The Academic Technology Team

The University is a complex organisation, with a lot of variation in the way that technology is deployed and supported. People therefore need different sorts of support from the academic technologies team, and that changes over time. As a part of IT Services we work with our colleagues to ensure that individuals and departments get the assistance they need.

Our current priorities are detailed below. Please rollover over the boxes for a short summary and read further below for more detailed information.

The University provides the Extended Classroom toolset for teaching and learning.

IT Services provide the academic technology team to make sure that Warwick University staff have access to technology and support to enhance their practice.

Supporting the University in its use of technology in teaching and research

  • Case studies/profiles of innovation, good practice, and early adoption
  • Ensure information about technologies is available
  • Manage information with library and LDC
  • Examine how far IT Services provision is meeting needs, where are needs growing or changing, how can provision be packaged and marketed, what trends will affect the future needs provision?
  • Information sharing with service teams, input to Service Development Group planning, special projects, involvement in the piloting and roll-out of new services, landscape reviews of key areas, position papers
  • Representation of IT Services at Elearning steering group, IPSC and library meetings
  • Develop directions for digital humanities support service
  • Map faculty/dept landscape with services development group
  • Assessing the baseline practice and implementing improvement measures
  • Scoping future requirements around research support

Moodle Service Provision

  • Manage the requests pipeline for course spaces
  • Manage the plug-in selection process
  • Provide theming for modules and courses
  • Provide hands-on support for adoption
  • Run training courses
  • Contracts, payments, negotiations
  • Managing upgrades
  • Describe levels/models of service
  • Options analysis on: future steps, position on multiple Moodles, potential minimal presence approach

Digital Humanities Support

  • Promote availability
  • Provide 1:1 time
  • Develop sessions for training, awareness or discussion as required
  • Keep you informed of key information
  • Understand your requirements to identify where ITS can improve its services
  • Case studies/profiles of innovation, good practice, and early adoption
  • Before/after examples of the impact of applying technologies to research project