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FAQs

What happens to my session recordings?

• You will need to download all recordings prior to 19th April 2017 and save them locally

• If you did not originally set up your meeting to allow recording downloads, take the following steps:

  1. Check to see if the meeting still exists on the ‘Sessions’ panel
  2. If you can locate the meeting, select the ellipsis button to the right hand side (session options),
  3. Choose Edit settings>Session Settings>Recording>Allow Recording Downloads. This will allow you to download any saved recordings

• You may wish to store your downloaded recordings on eStream 

Where do I get support in using Skype for Business?

• Come to the Academic Technology/AV Services Drop In on Wednesday 2-4pm in the Library Teaching Grid

• Register for a Skype for Business training workshop with IT Services

Warwick AV services help pages 

• Contact the University of Warwick IT Helpdesk 

How do I set up an online meeting in Skype for Business?

• Watch the training video

• Take the following steps:

  1. In Microsoft Outlook, create Skype for Business meeting
  2. Add email addresses of participants (or note URL for later distribution)
  3. End users (without a Skype for Business account) will need to install the Skype Meetings App plug-in before they can participate. The experience may vary depending on the device and browser
  4. Select ‘Join meeting’ and enter a name when prompted to do so
How do I set up a Skype for Business meeting within Moodle?

• Take the following steps:

  1. The organiser needs admin access to a Moodle course
  2. Follow step 3 to create a Skype for Business meeting
  3. Select ‘create resource>URL’ in Moodle module & paste the meeting URL into ‘External URL’ box
  4. End users should follow the link provided. You should notify them that if it’s their first time they may need to install the Skype Meetings App plug-in before they can join the meeting. Advice on how to do this will show when the user accesses the meeting invite.
How many users can join a Skype for Business Meeting? • Up to 250 users can join a Skype for Business Meeting.
Can I broadcast a talk/lecture any other way? • If you are giving a talk/lecture in a centrally timetabled room you can use echo lecture capture software to livestream it. Contact Lecture Capture for guidance
Where can I submit any feedback or concerns to? Please use the linked feedback form
Drop in

Every Wednesday 14:00-16:00 Library Teaching Grid

Contact us

For advice and support contact the Academic Technology team: