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What is going to happen to Raiser's Edge?

It is planned that the new CRM system, Microsoft Dynamics, will replace Raiser’s Edge in due course. Although RE has met the needs of the University in the past, replacement with a more modern system that can be deployed more widely across the University will give significant improvements in the ability to share information and extend functionality over the life of the system as new business needs emerge. The CRM project team is working closely with representatives in the Development Services team to ensure that the needs of the External Affairs office are met.