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Service Requests

July 2009

Team Total outstanding Over SLA New this month Completed this month
Systems 14 12 20 22

 

August 2009

Team Total outstanding Over SLA New this month Completed this month
Systems 14 10 44 45

 

Storage Area Network - April-June 2009

Request Count
New volumes from existing storage 19
Volumes decommissioned 2
Volumes extended 0
Volumes reconfigured 2
Quotation for new storage 2