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Standard Service Requests

Storage

Add a storage volume (chargeable)

  • Adds a new storage volume to a host server
  • Host server must be on the storage network

Delete a storage volume

  • Removes a storage volume from a host server and deletes volume data
  • The data is not recoverable if a backup has not been taken
  • This request can only be made by the Owner or their Head of Department

Change of Owner or nominated Administrator

  • This changes the main staff contact for a storage volume or host server
  • The Owner and their Head of Department can place service requests
  • This request can only be made by the current Owner or Head of Department

Change the configuration or presentation of a storage volume

  • To move a storage volume between host servers
  • To change settings of a storage volume
  • To change the size of a storage volume
  • Can only be requested by the Owner or nominated Administrator
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