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Can email be forwarded to another account?

If you wish to automatically forward emails to another email account, there are a few ways this can be done.

Please note that there are University policies about the storage and handling of data which applies to all University data. See the University of Warwick Information Security website.

Due to an upgrade to the OWA there are sets of instructions for pre and post upgrade. Pre upgrade the default livery is orange/yellow and white, and post upgrade the default livery is blue and white. Below are instructions for the newer blue and white version, however we have kept a copy of the older version whilst it still applies for people.

Forwarding all incoming mail (re-direct):

Using OWA:

1. From the mail view, click on the cog icon just to the right of your name (top right of screen).
2. Choose Options from the drop down menu.
3. Choose Forward your email from the right hand side list of shortcuts.
4. Scroll down to the section on Forwarding.
5. Enter email address details of where you want the emails forwarded to. Ensure the tick-box for Keep a copy of forwarded messages in Outlook Web App is ticked.
6. Click the button to Start Forwarding.
7. Click Save and you have set up a re-direct for all your incoming email.

Using Outlook client: This is not possible using Outlook client.

Inbox rule forward:

The instructions below will assume you want all emails forwarded (as above), however as you can see as you go through the instructions, this method will allow you further options if you wish to be more specific about which emails are forwarded.

Using OWA:

1. From the mail view, click on the cog icon just to the right of your name (top right of screen).
2. Choose Options from the drop down menu.
3. Choose Organize E-Mail from the left hand side navigation.
4. Inbox rules appears by default, click on the plus icon (New) and choose Create a new rule for arriving messages.
5. Give the rule a name.
6. Click on the first drop-down menu under 'When the message arrives, and:' and choose [Apply to all messages]. (You will see there are other options if you wish to be more specific.)
7. Skip the second drop-down menu to click on the link More options.
8. Now go back and click on the second drop-down menu and choose Forward, redirect, or send. (You will see there are also other options available - eg forward, forward as attachment.) With redirect the email will retain the email address of the original sender, whereas with forwarding the email will show you as the sender.
9. Choose Redirect the message to...
10. Enter the email address you wish your emails to redirect to in the To field (or search and select from directory/contacts).
11. Save.

Warning: For those using Outlook client - DO NOT use the Rules button via your Automatic Replies/Out of Office screen - as any rule set up here will not function as expected. See screenshot.

Using Outlook client:

1. Go to Files.
2. Choose Manage Rules & Alerts from the main screen.
3. Click on New Rule.
4. Choose Apply rule on messages I receive (under the heading Start from a blank rule).
5. Click Next.
6. Click Next (without choosing any option). This will raise a message - 'This rule will be applied to every message you receive. Is this correct?' Click Yes.
7. Choose redirect it to people or public group. (You will see there are also other options available - eg forward, forward as attachment.) With redirect the email will retain the email address of the original sender, whereas with forwarding the email will show you as the sender.
8. This phrase is entered into the lower box and you need to click on the link people or public group there. Enter the email address you wish your emails to redirect to.
9. Click Next.
10. Choose any exceptions if there are any, otherwise click Next.
11. Give the rule a name.
12. Click Finish.