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Problems setting your Out of Office?

It has been noticed that sometimes there is an issue trying to set an Out Of Office reply from within the Microsoft Outlook client (a server connection error message appears).

If you are having this issue, you can log in to your web mail (via the Insite page) and set up your Out Of Office message from there.

To do this:

  • OWA version - with a default livery of blue and white
    1. From the mail view, click on the cog icon just to the right of your name (top right of screen).
    2. Select Set automatic replies from the drop-down menu.
    3. Continue with the instructions below starting with 'Click on Send automatic replies'.
  • OWA version - with a default livery of orange/yellow and white
    1. Click options just underneath where your name is on the top right.
    2. Choose See all options from the drop-down menu that appears.
    3. Either:
      1. Click Organize E-Mail from the left navigation area, then choose tab Set Automatic Replies
        OR
      2. Use the shortcut from the right navigation area Tell people you're on vacation.
    4. Continue with the instructions below starting with 'Click on Send automatic replies'.


  • Click on Send automatic replies.
  • Optionally you can set the day/time frame that you want the message to appear.
  • Enter your Out of Office message.
    • Inside My Organization - your Out of Office will be sent to anyone who emails you from a University of Warwick Office 365 account only.
    • Outside My Organization - your Out of Office will be sent to everyone who sends you an email. (Not advisable if you receive a lot of spam emails as it will confirm it is a valid email address and you are likely to receive even more.)
  • Remember to click 'Save' at the bottom of the screen to set it.