Skip to main content

VPN Services

Important Service Announcements

For important service announcements that may affect this service, please click here for further detailed information.

Service Description

The Warwick Campus VPN Service provides a secure method to connect to the University campus network regardless of where you are connecting from (e.g. wireless/internet).

The VPN is an opt-in service, primarily for the use of Warwick staff to remotely access University resources which are delivered within the campus network.

However, the VPN Service is available to all staff and students with a valid University IT Services Single-Sign-On (SSO) username account.

For more information about the Opt-In service please click here.

Please Note: The Campus VPN Service is NOT available from the Residential Network.

The University's Acceptable User Policy

The University conforms to our service provider's acceptable use policy - In particular, the University will not permit the use of the VPN to unlawfully circumvent blocks on certain internet content in place in other countries as set out in the University Regulation governing use of University computing facilities.

To apply for the service

Please contact the IT Service Desk by calling 02476-573737.

Alternatively please click here to raise the request through our Self-Service facility.

Student use rules

Students will only be granted VPN access by exception and will be required to declare the academic study or research purpose for which a VPN connection is required to remotely access University services or resources delivered within the campus network.

When do I need to use the service ?

For more information on using the the service, please visit the Best Practice Use page.

What you will need before connecting

  • A valid University IT Services Single-Sign-On (SSO) username account and password.
  • An active Internet connection.
  • A web browser, such as Firefox, Safari or Internet Explorer: with either Active X or the Java Runtime Environment installed.
  • Admin rights on your machine to install the Cisco AnyConnect Client.

Supported operating systems

The Cisco AnyConnect Client is supported on the following platforms:

Charges

This service is free at the point of use.

Availability

This service is available 24hrs a day, 7 days a week, apart for periods of non-availability required for planned maintenance. This service is unavailable to users of the ResNet service. Support for the service is available during standard support hours (8:30 - 17:30 Monday to Thursday, 8:30 - 16:30 Friday).