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How can I see all the open service requests I have made?

Viewing requests you have raised which IT Services is still working on

To view a request still to be resolved by IT Services either:

  • Click on My Open Requests menu item

    Self-Service - My Open Requests

  • Or refer to the list displayed under Open on the central area of your Homepage.

    ss_open.jpg

To view an individual record, simply click on the appropriate number. Details of the request will then be displayed.

Self-Service - Request Record