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Helpdesk Leaflets

Help Desk Information Leaflets

These leaflets are free to download by any member of the University. Please note that they are subject to change and more up-to-date versions may only be available at the IT Services Drop in Centre on the first floor of the Library. Please contact us for more details.

Staff only leaflets click here

You can also collect these from the IT Services Drop in Centre on the 1st Floor of the Library.

  Name Description
Web page Email Email Instructions: Webmail; rules; out of office; technical info; set up email on devices
Web page File storage File storage: network filestore on Windows 10 university owned computers; MyFiles - Access to files off campus
Web page ITS Account ITS Account: How to register; Expiry of Student Account; Passwords and how to reset
Web page Network & Wifi Network & Wifi; Resnet cable connection; Resnet-secure wifi; Hotspot-secure wifi; Eduroam wifi; Warwick Guest wifi; VPN
Web page Printing Printing Instructions:cost; finishing; locations; Scan & Copy; Mobile print; Scan to folder; pdfs; Library visitors; Print from own device including Macs
Web page Software at Warwick Software at Warwick; Office 365, Endnote, Antivirus, Unix - including creating a webpage, Filezilla
Web page Useful webpages and Apps Useful webpages; My Warwick Student Hub, Insite Staff Hub, MyWarwick App, Browsers and clearing web cache
Web page Workareas / Library Laptop & IPad loan Using ITS Workarea computers: Workarea locations; Windows 10 desktop; Using Office 365; Library laptop loans; Library iPad loans
Web page Staff Leaflets Leaflets for staff - printing to networked printers; staff webpages; staff managed laptops