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Transaction tracking

Service description

This system, supported by IT Services, tracks all the transactions made during the on-line payment process and is responsible for ensuring all data is synchronised and accurate. It is also responsible for managing the refund process.

The system enables departments to access their transaction information so they can review it at any time, after a payment has been made on-line. Transaction information is automatically generated for the Finance Office who use this to manage the financial transfer of funds internally.

List of standard requests

All requests for online payment should be directed to Warwick Retail.

Availability

The system is available 24/7 with minimal scheduled downtime for maintenance and upgrades.

Useful links:

On-line payment - creating an account and setting up an on-line payment form