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Printer Credits

The Printer credits allows students to credit their account by paying online. Once they have paid, students can use warwick printers for printing purposes.

 

Application specific service activities:

  • Allowing students to credit for printing purposes
  • Interacting with LDAP to update printer credit amount
  • Allowing students to interact with the online payment


Service Level Agreement

See standard SLA (link)


Application specific availability information

Required availability period: All year; 24/7


Application specific performance information

Process used for measurement of response time: logon and retrieval of menu system.


 

The level of service provided excludes ......

  • Training
  • User management

 

Dependencies

This service has dependencies upon the following 3rd parties:-

  • LDAP
  • Online payment