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New Staff IT Induction

The IT Services Training Team are pleased to be able to offer new staff a deskside induction to the services and facilities provided by IT Services. You can book a Staff Induction online. Sessions can be provided for both Windows and Mac users.

The Staff Induction session will cover the following topics:

  • Registering for your IT Services account
  • Installing software. This covers both managed and unmanaged machines and will also advise you regarding home use of software.
  • Email at Warwick
    • What is my email address?
    • Setting up your email account on PC or Mac
    • How to access email from your University mobile phone
  • Printing - How to print to a network printer
  • Accessing your files remotely - An introduction to ExpanDrive, My Files and Files.warwick
  • Saving to a network drive
    • How to save files to the H drive (network drive)
    • How to request access to a shared drive
  • Security
    • Setting and recovering your password
    • Anti-Virus Software
  • How to log a problem with the IT Services Help Desk using Self Service
  • PeopleSearch (University Directory)
    • How to use PeopleSearch
    • How to request an update to your personal profile
  • Useful online resources including FAQs and Quick Reference Guides
  • Training resources
  • How to book on an IT Training Course
  • Accessing library resources