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Enable TLS 1.1 and 1.2 in Internet Explorer 8, 9 or 10

From 23 May 2017 onwards, we will disable the TLS 1.0 encryption protocol across the University's web services. Disabling TLS 1.0 prevents it from being used to access Warwick websites via an insecure web browser or application. We're making this change to keep the University's websites safe and secure.

However, this means you won't be able to access parts of the website using Internet Explorer 8, 9 or 10 on Windows 8 and 7 without making changes to your browser settings.

We can't recommend that you continue to use Internet Explorer 8, 9 or 10 when a newer version is available. Instead, we recommend you install either the latest version of Internet Explorer or another supported browser.

However, if you feel it's absolutely necessary, the following workaround should keep your credentials and data safe while using Internet Explorer 8, 9 or 10.

If you use Windows Vista, Windows XP or earlier, you will not be able to use Internet Explorer to access Warwick websites. Switch to Google Chrome or Mozilla Firefox (or, better still, upgrade to Windows 7 or newer).

This table shows which versions of Internet Explorer have TLS 1.1 and 1.2 enabled by default, the versions you need to enable TLS 1.1. and 1.2 in manually, and versions that are not supported:

Internet Explorer version Windows 8.1 and newer Windows 8 and 7 Windows Vista, XP and older
11 Enabled by default Enabled by default Enabled by default
10, 9 and 8 Enabled by default You need to enable TLS 1.1 and 1.2 Not supported
7 and 6 Not supported Not supported Not supported

How to enable TLS 1.1 and 1.2 manually

  1. Open the Tools menu (click the cog icon near the top-right of Internet Explorer 10) and choose Internet options:

    Internet options menu item in the Tools menu in Internet Explorer 10

  2. Select the Advanced tab.
  3. Scroll down to the Security section at the bottom of the settings list.
  4. Select the checkboxes Use TLS 1.1 and Use TLS 1.2.
  5. For extra security, unselect the checkbox Use SSL 3.0. When complete, your settings should match the following:

    • Selected: Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2
    • Not selected: Use SSL 2.0 and Use SSL 3.0

      Desired SSL and TLS options in the Security section

  6. Select the Apply button.
  7. Select the OK button.

For the best experience using our applications, we recommend that you use the latest version of one of the following browsers:

Google Chrome

Google Chrome

Mozilla Firefox

Mozilla Firefox

Internet Explorer

Internet Explorer 11

Edge

Edge

Opera

Opera

Safari

Apple Safari for Mac (Safari on Windows is not supported)