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What is a forwarding page and how can I create one?

When you move, rename or delete a page, people who visit the old page URL (by following a link, saved bookmark or search result) see a ‘page not found’ message, which is frustrating.

Forwarding pages ensure that visitors to an old page URL are forwarded to the new page URL. For example, when you move a page, the forwarding page sits at the old URL and forwards visitors to the new location.

Forwarding pages also forward visitors from sub-pages of the old page to the new location. Imagine you move:

/page-a/old/

…to:

/page-a/new/

…and you select the checkbox Forward requests for /page-a/old/ on to the new address.

Any visitors to /page-a/old/ are automatically forwarded to /page-a/new/ as expected. Also, visitors to:

/page-a/old/sub-page/

…are forwarded to:

/page-a/new/sub-page/

You have the option to create forwarding pages automatically when you move or rename a page (see the FAQs).

Alternatively, you can create a forwarding page manually. This is particularly useful when you delete a page and you want to forward visitors to an appropriate alternative page located elsewhere.

Restrictions on manually creating forwarding pages

  • There must not be an existing page with the same name as the proposed forwarding page
  • The target page must exist
  • The target page must not be a forwarding page

How to create a forwarding page

  1. Browse to the parent page beneath which you want to create a forwarding page.
  2. Go to Edit > More > Sub-pages tab. You'll see a list of sub-pages.
  3. Scroll to the bottom of the Sub-pages tab. Select one of the following buttons:
    • Create a forwarding page – (this is displayed when no forwarding pages exist yet)
    • Switch to forwarding pages view – (this is displayed when forwarding pages exist)

    Create new forwarding page link highlighted on Sub-pages tab

  4. If you selected Switch to forwarding pages in the previous step, you should now see a list of existing forwarding pages. Select the Create new forwarding page button:

    Create new forwarding page screen

  5. In the URL field, enter the name of the forwarding page.
  6. In the Target page field, enter the URL of the page you want to forward visitors to, without the http://www2.warwick.ac.uk part. Alternatively, use the page picker Page picker tool to browse to the appropriate page.
  7. If you want visitors to forward to the target page only – i.e. for the forwarding to ignore any sub-pages – select the checkbox Always go to the target page.
  8. Select the Create new forwarding page button. The forwarding page is created and you see a confirmation message.

If you want a forwarding page that forwards from a SiteBuilder page to an external page – i.e. a page URL that does not starting with http://www2.warwick.ac.uk – please contact webteam at warwick dot ac dot uk for assistance.

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Email webteam at warwick dot ac dot uk
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