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How do I review and approve bookings?

For each resource, you can specify whether or not a booking requires approval before the booking is confirmed. This can be useful when, for example, those using a resource need supervision or you wish to reserve use of a room for certain meetings. There are three stages:

Edit resource settings

  1. Go to your bookings page.
  2. Select Manage resources > Settings:

    Manage resources menu

  3. In the Resources section, select the edit button for the resource you wish to edit:

    Resources

  4. In the Edit resource pop-up, select the Bookings must be approved radio button:

    Bookings must be approved

  5. Select the Edit resource button at the bottom of the pop-up.
  6. Select the Save changes button.
  7. When someone makes a booking, they receive an email explaining that the booking is not yet approved. The booking page shows Awaiting confirmation:

    Booking awaiting confirmation

Approve or decline a single booking

Tip: turn on notifications to receive an email when someone books a resource that requires approval.

Note: to approve bookings, you must have edit or admin permissions for the resource bookings page.

  1. Go to the bookings page.
  2. Click the Awaiting confirmation link for the booking you wish to review:

    Review booking awaiting confirmation

  3. Choose either Approve this booking or Decline this booking.
  4. Optionally, enter a message to the booker (for example, with a reason for declining the booking).
  5. Select the Approve/decline booking button. The booker receives another email informing them of your decision.

Approve multiple bookings

  1. Go to your bookings page.

  2. Select Manage resources > Approve multiple bookings:

    Approve multiple bookings

  3. Select the Approved checkboxes:

    Approve multiple bookings

  4. Select the Approve bookings button.

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