Skip to main content

I have added a user - why can't they access my page?

If you have given a WebGroup permission to view a page, and you've just added a new user to the group, it may be up to 10 minutes before the new user is able to access your page. This is because Sitebuilder and most other apps will not re-check the members of a group too often, for performance reasons. If it has definitely been longer than 10 minutes and the user is still unable to view the page, then send details to us at webteam at warwick dot ac dot uk.