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Getting Started with my Managed Windows 10 Desktop

Getting Started Guide

Introduction

Welcome to the IT Services Managed Windows 10 Desktop. This Page has links that will briefly:

Get you started using the desktop. Highlight some of the features you can use and provide you with some information on what to do if you have any issues

Please use the links on this page. There is a range of useful information that will help you to start using your Managed Windows 10 Desktop effectively. It is however by no means exhaustive and some users will find that they will need additional assistance.

The information contained in these pages is also available as a pdf documnent. Available here: Getting started guide.

Important note for Laptop Users

The Managed Windows 10 Desktop is available to both desktops and laptops. They are essentially the same. For full functionality the laptop must be connected to the network. The first time you log into a laptop we strongly recommend that it is plugged directly into a network socket on campus using a network cable (not a docking station). This is because on first use the laptop will be setting itself up for you to use and configuring things like your profile.

The Laptops section in the Online Getting Started Guide provides further information about how to use a wireless network connection, how to connect when you are off-campus, and what access to you have to software and files when no network is present.

Note on Licensing for Windows 10 and Office 2016. (this is particularly relevant for laptop users)

Windows and Office licensing. For the Managed Windows 7 Desktop licensing for these products is controlled from a central (KMS) server. Please note: KMS activations are valid for 180 days—the activation validity interval. To remain activated, computers must renew their activation by connecting to the KMS host at least once every 180 days. For remote users that means a connection using the Pre-authentication and the VPN.