The Application Delivery team provide access to applications for staff and students at Warwick. Our goal is to provide applications to our various customer groups when and where they need them. We aim to create a friendly and easy to use IT environment to enhance the staff and student experience.

Recent work and the Immediate future.

The current application delivery methods are stable and perform their function well, but have some limitations. Windows 10 desktops are now well established, and Microsoft now update the Operating System through what they refer to as 'feature updates'. Microsoft releases new feature updates for the Windows 10 operating system twice a year which introduce new features and changes.

As a result our current work includes:

1. Updating all our Windows images to meet requirements of each user group and include new versions of licensed applications.
2. Implementing co-management between Microsoft Configuration Manager (SCCM) and Microsoft Intune to facilitate the movement of workloads and take advantage of new features.
3. Remove Kaspersky from Managed Windows 10 computers and replace it with Defender for Endpoint.
4. Change the way imaging works to facilitate a move to Windows 11.
5. Renewing the Cyber Essentials certification.

The longer-term.

The longer term is far more difficult to provide accurate objectives and solutions for at this stage. What we can be certain of is that the challenges facing the University over the next few years will mean new challenges for IDG. This is an interesting time for Application Delivery, newer technologies mean that there are more options open to us moving forward, but with the introduction of GDPR and the resulting concerns about security there will be a need for an increase in the monitoring of how, where, what data can be accessed from our Managed Desktop computers.