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External borrowers


Membership

Members of the public may request individual external borrowers' membership.

To apply, call at the Library Welcome Point and,

  • complete an application form
  • pay the annual fee of £85 plus VAT for 12 months (£102.00) or £60 plus VAT for 6 months (£72.00) and provide photographic proof of identity and proof of address
  • agree to abide by the Library rules and regulations

If you have any questions about Library membership, please contact the Library in person, via email mylibraryaccount at warwick dot ac dot uk or by telephone 024 765 22026.

As a new Library member you may find our Get Started information helpful.

 

Important: All personal Library communications will be sent by email so please ensure you check your email regularly. You are advised to check the Library News before visiting as any changes to services or opening hours will be posted onto the Library website.

My Library Account

This is your personal online portal to the Library, for renewing loans, viewing your reading history and paying fines. You can access your account from Library Search and Classic Catalogue when you are logged in. To login you need to enter p followed by your Library number and your pin number.

Finding resources

The resources are organised according to subjects:

Floor 1: current newspapers and journals (periodicals)

Floor 2 Extension: Sciences and Teaching Grid

Floor 3: Arts

Floor 3 Extension: Arts and Wolfson Research Exchange

Floor 4: Education, Law, Government Publications and Statistics

Floor 5: Social Sciences

For more information on the organisation of resources see the Classmarks and locations guide. Use the Libmap app to help you locate resources.

How do I borrow books?

Follow the on screen instructions on the self-issue machines on Floor 1 to borrow or renew books. Library members should read the Library rules and regulations and to familiarise themselves with the borrowing, returns and renewal procedures. To avoid any unwelcome surprises please read the information about Library fines.

Borrowing

  • 5 books - Standard loan is a 2 week loan
  • 3 Day Loan is a 3 day loan
  • External borrowers are not entitled to borrow items from the Short Loan Collection as this contains high demand, core resources to
    support a range of courses and the Schools Collection is provided to support students on the PGCE courses

Why can’t I issue an item?

You may have:

  • reached your loan limit
  • fines of more than £10
  • the book you are trying to borrow may be 'Reference Only' or a Short Loan item

To ensure you have issued your books correctly please examine your receipt carefully. Your receipt will provide the date each item is due back. Please take care if you borrow a 3 day loan book. You may not be able to renew it if another borrower has requested a hold on it.

If you experience any problems when issuing a book, please ask for help at the Floor 1 Helpdesk. If you would like a demonstration of how to use the self-issue machines please ask any Library staff for help or watch the 'borrowing' video.

Recalls

To provide fair access to resources all borrowers should be aware that books may be recalled at any time. Fines for late-return of a recalled book are charged at £1 per day.

Also see changes to recalls during vacations.

Renewals

You can renew your books using the self-issue machines of Floor 1 or online via your My Library Account.

Returns

All borrowed items should be returned using the automated returns machines on Floor 1. You are advised to keep your receipt as proof of return until you have checked your 'My Library Account'. Any claims returns you wish to make must be supported by a returns receipt. If you would like a demonstration on how to return items please ask Library staff for help or watch our'returns' video.

There is a book drop facility at the entrance to the Library. This is available 21:30-08:30 Monday to Sunday but you will not be issued with a returns receipt.

Overdues

If an item is not returned by the due date, it is considered to be overdue and is subject to overdue fines. Email notices will be sent to your email account. Please note that it is the borrower's responsibility to return items on time and to return all items if they are not going to be in a position to return a recalled item within the required 7 day period. The Library will not accept non-receipt of overdue notices as a reason for waiving fines.

For more information see fines.

Lost books

If you think you have lost a book you should contact mylibraryaccount at warwick dot ac dot uk.

For more information please see lost books.

Photocopying

You will need to buy a photocopying card from the Library Helpdesk on Floor 1.

Walk-in use of electronic resources

Access to e-resources, where licences permit, is provided on the single computer reserved for this purpose on Floor 1 of the University Library, to registered customers visiting the University Library in person. The e-resources are to view only. Please ask at the Floor 1 Helpdesk for login details. Please note that external borrowers are unable to access the full range of electronic resources due to licensing restrictions.

Walk-in user e-resources service.