On Saturday 2^nd September, between 08:00-14:00, there will be no access to printing and photocopying services provided by IT, while we carry out a major server upgrade.

For advice or support, please contact us: https://www.warwick.ac.uk/helpdesk

What will be affected and unavailable during this downtime?

• Staff & Student pull and push printing, including that within the Linux Managed desktop
• MobilePrint
• AirPrint
• Mail2Me (Scan to Email)
• Copy (including Library Visitor Cards)
• printing.warwick.ac.uk webpage
• SafeCom Saveometer
• Autostore (Scan to Folder) 
• The processing of Printer Credits will also be offline.

Please note that the IT provided CUPS will be unaffected by these planned works and will remain available for the duration of this change.

Over the next week (15th December 2014) our Printing Services Video Leaflets will be presented via newly developed interactive touchscreen kiosks.

These 10" displays feature touchscreens that give you the ability to select and view video versions of our 11 most popular support queries/tutorials. This complements our already popular Helpdesk Leaflets.

Initially these kiosks will be deployed in some of our most popular and highest volume locations:

• Library - 1st Floor
• University House - Learning Grid 1st and 2 Floor
• Rootes Building - Rootes Grid
• Senate House - PG Hub

In order to make our service more accessible and to help our customers to take advantage of our most popular facilities a range of video leaflets have been developed.

They should work on a range of different platforms such as Windows, Mac, IOS and Android and will guide you through such functions as Print, Copy, Scan to E-mail, mobileprint and provide support with using our Library Visitor Photocopying Cards.

They are now available from our new video leaflets page.

As part of the upgraded hardware and software infrastructure deployed within ITS student/public access workareas a new Mobile Print service has been released.
This gives customers the ability to print from any e-mail capable mobile device and collect a print job via a Kyocera MFD located within a range of ITS workarea locations across campus.

For a list of workarea locations please click here.

For further details about the service please click here.

The Network Printing Team is pleased to announce the availability of wireless Network Printing for Staff and Student users across Campus. This service is scheduled to go live on Thursday the 28th October.

Please access http://go.warwick.ac.uk/wirelessprint for details of this new service offering.